Community - Deskpro Support

Likes	Title / Author	Status	Comments	Activity
26	Mass change ticket owner Gunnar Giffey Jun 11, 2020	Collecting Feedback	0
8	Force ticket matching on ref. code in subject Michel Strøm Tandrup Jun 3, 2020	Collecting Feedback	2	5Y 5Y 8M
20	Action codes for time log and billing Gerald Buechter May 26, 2020	Collecting Feedback	0
34	Round Robin Permissions Christopher Newton May 20, 2020	Collecting Feedback	3	5Y 5Y 6Y
26	Add more date variables to make it easier to create Quarterly reports Patrick Dooley May 18, 2020	Collecting Feedback	1	5Y
46	Viewing tickets from different brands through the same portal Ahmad Sahrizal May 14, 2020	Collecting Feedback	0
59	Restrict the Agent and Agent Teams that can be selected in the ticket assignment drop-down menus Ahmad Sahrizal May 13, 2020	Collecting Feedback	2	4Y 10Y
21	Share Hidden Flags Yann Desjardins May 13, 2020	Collecting Feedback	0
19	Insert KB article link/content into ticket if the search is used Thorsten Breuer Apr 29, 2020	Collecting Feedback	0
22	Mass Update Existing Users Language with Trigger Lieven Embrechts Apr 29, 2020	Collecting Feedback	0
22	Show more than 50 tickets in the ticket overview Thorsten Breuer Apr 29, 2020	Collecting Feedback	0
32	more triggers in CRM Lieven Embrechts Apr 22, 2020	Collecting Feedback	1	4Y
28	Preferred Organization Language Lieven Embrechts Apr 22, 2020	Collecting Feedback	2	5Y 4Y
33	I want to be able to customize the default Follow Up action type Jouni Matikainen Apr 16, 2020	Collecting Feedback	1	4Y
27	New line in chat text Kevin Horn Apr 15, 2020	Collecting Feedback	0
20	Simplify the values for the built-in Timezone field Josh Olson Apr 14, 2020	Collecting Feedback	0
29	Making Agent Notes more Visible in Emails Gerald Buechter Apr 8, 2020	Collecting Feedback	0
28	Allow User to see Agents Following Ticket Jason Voice Apr 8, 2020	Collecting Feedback	0
23	Pending article notifications Thorsten Breuer Apr 7, 2020	Collecting Feedback	0
37	Agent Instigated Chat Azeem Javed Apr 6, 2020	Collecting Feedback	1	5Y
32	Icons for brands Errol Apr 6, 2020	Collecting Feedback	0
21	Option to subscribe all agents to the Knowledgebase Azeem Javed Mar 31, 2020	Collecting Feedback	0
21	Lookup Fields and Phone Validation Gerald Buechter Mar 26, 2020	Collecting Feedback	0
24	Edit Warning Box Bas Rikkerink Mar 25, 2020	Collecting Feedback	0
48	Username Login for Users Randy Mar 25, 2020	Collecting Feedback	2	4Y 8Y
25	Filter Notifications Paul Vonic Mar 24, 2020	Collecting Feedback	0
23	When viewing a ticket in the user portal, add option to show all messages on one page (remove pagination) Marion Abramo Mar 18, 2020	Collecting Feedback	0
17	Better visibility of absolute dates/times for tickets on user portal Marion Abramo Mar 18, 2020	Collecting Feedback	0
23	agent assign for linked tickets created from a forward Henrik Tjernberg Mar 18, 2020	Collecting Feedback	0
25	Change default selection in chat dropdown? Bear Golightly Mar 18, 2020	Collecting Feedback	0
17	Non-agent functionality for crearting tickets from a forward adam johnson Mar 16, 2020	Collecting Feedback	0
32	Article agent permissions Rick Altobello Mar 13, 2020	Collecting Feedback	0
24	Ability to change the reporting widget colours Tasha Baker Mar 10, 2020	Collecting Feedback	1	5Y
32	Multilevel Department Ahmad Sahrizal Mar 6, 2020	Collecting Feedback	0
43	Ability for customers to view ticket 'Status' in the user portal Marion Abramo Mar 6, 2020	Collecting Feedback	0	6Y
31	Speech recognition & Deskpro... Brian Bennett Mar 4, 2020	Collecting Feedback	0
32	Article Permissions Malou Axelstén Mar 3, 2020	Collecting Feedback	0
23	Overriding Chat Widget Settings using custom departments. Lu Parente Mar 2, 2020	Collecting Feedback	0
22	Feedback Form For "Helpful" Chats L Mar 2, 2020	Collecting Feedback	0
21	Increase Chat Permission Options L Feb 28, 2020	Collecting Feedback	0
16	Need more ticket metadata when clicking on customer Marcus Bell Feb 27, 2020	Collecting Feedback	0
21	Snippet Owner Peter Huber Feb 27, 2020	Collecting Feedback	0
26	Any way to just disply the date/time on a comment Marcus Bell Feb 27, 2020	Collecting Feedback	0
23	Send e-mails when a community posting has x votes Thorsten Breuer Feb 26, 2020	Collecting Feedback	0
19	Allow the ability to attach multiple files at once Marion Abramo Feb 24, 2020	Collecting Feedback	0
34	Allow agents to add an attachment when editing an existing message/note Marion Abramo Feb 24, 2020	Collecting Feedback	0
26	Speeding up the loading of agent's interface Zsolt Kiss Feb 23, 2020	Collecting Feedback	1	5Y
33	Compulsory time logging Paul Vonic Feb 12, 2020	Collecting Feedback	1	5Y 8M
21	Hiding Inactive users and organizations Earene Lee Feb 10, 2020	Collecting Feedback	1	6Y
15	Add option for agent to resend a chat transcript to a user Ahmad Sahrizal Feb 6, 2020	Collecting Feedback	0

Likes

Title / Author

Status

Comments

Activity

26

Mass change ticket owner

Gunnar Giffey

Jun 11, 2020

Collecting Feedback

0

8