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Suggestion DPQL Reports Bug Report Design Feedback
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Suggestion DPQL Reports Bug Report Design Feedback
Community
Community
Submit Feature Request
Suggestion DPQL Reports Bug Report Design Feedback
Likes
Title / Author
Status
Comments
Activity
8
Add Ordered by Date Assigned
Kyle Oliveira
Oct 16, 2019
Collecting Feedback
0
11
Agent Email Notifications Department Specific
Joel Jimenez
Oct 16, 2019
Collecting Feedback
0
10
Ability to automatically cc a user's manager into automatic emails sent out from the helpdesk
Tony Lomanto
Oct 16, 2019
Under Review
0
12
Search for Article Custom Fields
Fusako Iwaya
Oct 14, 2019
Collecting Feedback
0
13
Open shareable link to dashboard with Autorefresh ON
Henning Beck
Oct 11, 2019
Collecting Feedback
0
16
Relative Time vs Actual Time as Agent Preference
Kyle Oliveira
Oct 8, 2019
Collecting Feedback
0
14
Allow News Notifications to be sent out After Publication
Stuart Gall
Oct 8, 2019
Collecting Feedback
0
8
Add language recognition to Microsoft Translator Text app
Koen Glotzbach
Oct 7, 2019
Collecting Feedback
0
11
Show Parent Custom Fields for Articles
Fusako Iwaya
Oct 3, 2019
Collecting Feedback
0
13
Improve the behaviour of the ID display option in ticket filters
ayşegül
Oct 2, 2019
Collecting Feedback
0
22
Display 'TO' recipients in the ticket messages.
TRAXALL - Infra
Oct 2, 2019
Under Review
1
26
Chat support in Deskpro mobile app
Gunnar Giffey
Oct 1, 2019
Collecting Feedback
0
12
Show who is the main recipient of a Users message
Erik Svanberg
Sep 30, 2019
Collecting Feedback
0
12
App View Permissions
Rob Rooney
Sep 25, 2019
Collecting Feedback
0
20
Standard Features
Abe Josef
Sep 24, 2019
Collecting Feedback
3
18
Ability to have saved sets of working hours for different SLAs
Marion Abramo
Sep 24, 2019
Collecting Feedback
0
13
Alert for Pending Articles
Gerry Hooper
Sep 24, 2019
Collecting Feedback
0
23
Partial word search
Marion Abramo
Sep 23, 2019
Collecting Feedback
0
18
Instant Messaging Features
Abe
Sep 18, 2019
Collecting Feedback
0
12
Visibility over "real-time" agent activities
Paul Vonic
Sep 13, 2019
Collecting Feedback
0
19
Multiple Download Categories
Quentin
Sep 12, 2019
Collecting Feedback
0
16
Close Ticket through email
Danish Abidi
Sep 11, 2019
Collecting Feedback
0
29
Is it possible to remove or hide the default filters?
Bart
Aug 29, 2019
Collecting Feedback
2
24
Vertical Ticket View
Kruse, Matt
Aug 21, 2019
Collecting Feedback
0
11
Disable the Pending status
Miriam
Aug 21, 2019
Collecting Feedback
0
20
Different ticket defaults for departments
Matt Goldfarb
Aug 20, 2019
Collecting Feedback
0
17
Missed Chat Notifications
Paul Vonic
Aug 20, 2019
Collecting Feedback
1
15
New Ticket Trigger - Set Organization
Elyse
Aug 16, 2019
Collecting Feedback
0
11
Order ticket according to the date of the last modification
Zsolt Kiss
Aug 6, 2019
Collecting Feedback
0
13
Listing my feedback somehow
Zsolt Kiss
Aug 6, 2019
Collecting Feedback
0
13
Remove required fields
Rick Altobello
Aug 5, 2019
Collecting Feedback
0
13
use RSS feeds or have some way to import news
matt king
Jul 31, 2019
Collecting Feedback
0
12
Interactive Troubleshooting Trees for the Portal
James Horn
Jul 30, 2019
Collecting Feedback
0
14
Allow the ability for Admins to restrict Date/Time custom field selections to working hours
Gerald Buechter
Jul 30, 2019
Collecting Feedback
0
15
Glossary in Guides section
Slava Shmukler
Jul 25, 2019
Collecting Feedback
1
21
Help with settings view only rights for specific department
Vehicle Rent Tech
Jul 23, 2019
Collecting Feedback
1
24
Client side visual notification that agent replied to chat
Rick Altobello
Jul 18, 2019
Collecting Feedback
0
19
Add Sort Criteria for Organizations
Randy Bayas
Jul 16, 2019
Collecting Feedback
2
27
Translate download categories
Gucluhan Kuzyaka
Jul 16, 2019
Collecting Feedback
2
23
EULA download fields for hotlinked files
Yuriy Andamasov
Jul 15, 2019
Collecting Feedback
0
19
DESKPRO_EMBED_OPTIONS parameters
Gunnar Giffey
Jul 15, 2019
Collecting Feedback
0
19
Retain reporting data on tickets after they are deleted
Kenneth
Jul 10, 2019
Collecting Feedback
0
24
Print a ticket history on User Portal
Joël Messas
Jul 10, 2019
Collecting Feedback
0
19
Would like to see the knowledge grouping as part of the search list
Marion Abramo
Jul 9, 2019
Collecting Feedback
0
15
Let Agents Customize Ticket Options (like Send User Email Notification)
Christian Mattart
Jul 9, 2019
Collecting Feedback
0
23
Kanban metrics for Reports
Michael W.
Jul 6, 2019
Collecting Feedback
0
14
Add the person who called the print functionality to the printout
Michael W.
Jul 6, 2019
Collecting Feedback
0
36
Improve reports: make dashboards exportables to PDF
Pamela Kiewitt
Jul 4, 2019
Collecting Feedback
2
24
Improve reports: set configurable dates for dashboards
Pamela Kiewitt
Jul 4, 2019
Collecting Feedback
1
26
Allow Admins to review the Agent IM chat logs
Marty Sabel
Jul 4, 2019
Collecting Feedback
0