Community - Deskpro Support

Likes	Title / Author	Status	Comments	Activity
18	Export Guide as PDF Dave Topan Oct 28, 2019	Collecting Feedback	2	4Y 4Y 2M 1M
17	Update ticket properties from variable in email text/body Francois Pienaar Oct 28, 2019	In Development	0
5	Trigger Action Based on Time Till Date Entered Steve, Lam Hang Oct 24, 2019	Collecting Feedback	0
16	Ability to use "Display Name' from AD as default agent name Francois Pienaar Oct 21, 2019	Collecting Feedback	0
8	Add Ordered by Date Assigned Kyle Oliveira Oct 16, 2019	Collecting Feedback	0
11	Agent Email Notifications Department Specific Joel Jimenez Oct 16, 2019	Collecting Feedback	0
10	Ability to automatically cc a user's manager into automatic emails sent out from the helpdesk Tony Lomanto Oct 16, 2019	Under Review	0
12	Search for Article Custom Fields Fusako Iwaya Oct 14, 2019	Collecting Feedback	0
13	Open shareable link to dashboard with Autorefresh ON Henning Beck Oct 11, 2019	Collecting Feedback	0
16	Relative Time vs Actual Time as Agent Preference Kyle Oliveira Oct 8, 2019	Collecting Feedback	0
14	Allow News Notifications to be sent out After Publication Stuart Oct 8, 2019	Collecting Feedback	0
8	Add language recognition to Microsoft Translator Text app Koen Oct 7, 2019	Collecting Feedback	0
11	Show Parent Custom Fields for Articles Fusako Iwaya Oct 3, 2019	Collecting Feedback	0
13	Improve the behaviour of the ID display option in ticket filters ayşegül Oct 2, 2019	Collecting Feedback	0
12	Notifications when email attachments exceed the size threshold. Trendfire Oct 2, 2019	Collecting Feedback	0
26	Chat support in Deskpro mobile app Gunnar Giffey Oct 1, 2019	Collecting Feedback	0
12	Show who is the main recipient of a Users message Erik Svanberg Sep 30, 2019	Collecting Feedback	0
12	App View Permissions Robert Rooney Sep 25, 2019	Collecting Feedback	0
21	Standard Features Abe Josef Sep 24, 2019	Collecting Feedback	3	6Y 5Y 2Y
18	Ability to have saved sets of working hours for different SLAs Marion Abramo Sep 24, 2019	Collecting Feedback	0
13	Alert for Pending Articles Gerry Hooper Sep 24, 2019	Collecting Feedback	0
23	Partial word search Marion Abramo Sep 23, 2019	Collecting Feedback	0
26	An F5 iRule to set cache-control headers Bear Golightly Sep 19, 2019	Collecting Feedback	0
29	Plain Text Email from Ticket Replies Erik Ecker Sep 18, 2019	Collecting Feedback	0
20	Instant Messaging Features Abe Sep 18, 2019	Collecting Feedback	0
12	Visibility over "real-time" agent activities Paul Vonic Sep 13, 2019	Collecting Feedback	0
19	Multiple Download Categories Quentin Sep 12, 2019	Collecting Feedback	0
16	Close Ticket through email Danish Abidi Sep 11, 2019	Collecting Feedback	0
16	v2 API: Proper handling of mandatory custom fields. Colin Dunn Sep 2, 2019	Collecting Feedback	0
29	Is it possible to remove or hide the default filters? Bart Aug 29, 2019	Collecting Feedback	2	5Y 5Y
24	Vertical Ticket View Matt Kruse Aug 21, 2019	Collecting Feedback	0
11	Disable the Pending status Miriam Aug 21, 2019	Collecting Feedback	0
20	Different ticket defaults for departments Matt Goldfarb Aug 20, 2019	Collecting Feedback	0
17	Missed Chat Notifications Paul Vonic Aug 20, 2019	Collecting Feedback	1	6Y
31	Grouping custom stats Pamela Kiewitt Aug 19, 2019	Collecting Feedback	0
15	New Ticket Trigger - Set Organization Elyse Aug 16, 2019	Collecting Feedback	0
20	Subscriptions of Deleted agents for the publish section Zsolt Kiss Aug 6, 2019	Collecting Feedback	0
23	Improve feedback’s comment possibilities Zsolt Kiss Aug 6, 2019	Collecting Feedback	0
20	Ordering tickets according to the date of the last modification when adding a Note Zsolt Kiss Aug 6, 2019	Collecting Feedback	0
33	Listing the top contributors Zsolt Kiss Aug 6, 2019	Collecting Feedback	0
24	Having option to list all of my earlier feedbacks somehow Zsolt Kiss Aug 6, 2019	Collecting Feedback	0
11	Order ticket according to the date of the last modification Zsolt Kiss Aug 6, 2019	Collecting Feedback	0
13	Listing my feedback somehow Zsolt Kiss Aug 6, 2019	Collecting Feedback	0
32	Macro - Keep tab open action Jenny Kongkalai Aug 6, 2019	In Development	0
13	Remove required fields Rick Altobello Aug 5, 2019	Collecting Feedback	0
13	use RSS feeds or have some way to import news matt king Jul 31, 2019	Collecting Feedback	0
12	Interactive Troubleshooting Trees for the Portal James Horn Jul 30, 2019	Collecting Feedback	0
14	Allow the ability for Admins to restrict Date/Time custom field selections to working hours Gerald Buechter Jul 30, 2019	Collecting Feedback	0
16	Regarding being able to sort Tickets > Statuses > Sub-Statuses Mark Harrison Jul 29, 2019	Collecting Feedback	0
15	Glossary in Guides section Slava Shmukler Jul 25, 2019	Collecting Feedback	1	5Y

Likes

Title / Author

Status

Comments

Activity

18

Export Guide as PDF

Dave Topan

Oct 28, 2019

Collecting Feedback

2