Remarques - Deskpro Support

Aime	Titre	Statut	Commentaires
76	Mentioning a ticket	Collecting Feedback	3
35	New Article Notification	Collecting Feedback	1
41	More powerful "convert ticket to knowledgebase (kb) article"	Collecting Feedback	0
31	offers kb & tickets to agent when opening a ticket (from agent interface)	Collecting Feedback	0
28	Keyboard navigation for drop-down fields	Collecting Feedback	0
32	Sending history in customer reminders	Collecting Feedback	0
38	Better management of organizations and users	Collecting Feedback	1
40	Ticket Layout Editor for Billing	Collecting Feedback	0
61	Enable browser spell check in tinyMCE editor	Collecting Feedback	1
29	Request to have ticket filters similar to email triggers	Collecting Feedback	1
37	Restrict agent permissions to Knowledgebase (KB)	Collecting Feedback	1
35	Sort order and first and last buttons	Collecting Feedback	0
54	Manager Approval Process	Collecting Feedback	1
30	Customer Feedback preselected options	Collecting Feedback	0
25	Add "Unassigned" to "Set Agent" within Macros	Collecting Feedback	1
37	Preview feature to create custom email replies	Collecting Feedback	1
28	Include user message in SLA alert email	Collecting Feedback	0
48	Filters - On Hold	Collecting Feedback	0
36	Update ticket via email using action codes	Collecting Feedback	2
34	Adding CCs to tickets when creating them using the API	Collecting Feedback	0
30	Changing the Download URL occasionally generates incorrect file size	Collecting Feedback	0
28	Prevent PDF downloads from opening via raw URL	Collecting Feedback	0
36	Clicking Create Article in Tabular Results View	Collecting Feedback	0
34	Allow responding to a different user	Collecting Feedback	1
39	Add a filter 'To email address'	Collecting Feedback	0
85	Integration with LanSweeper/DeskTop Central for Asset Selection	Collecting Feedback	0
37	One customer with several organizations	Collecting Feedback	3
29	Default Notification settings per Agent Permission Group	Collecting Feedback	0
43	Allow Users to modify (edit & delete) their Comments	Collecting Feedback	0
34	Feature request: trigger on geolocation, emailcodes for users, email tab view	Collecting Feedback	0
46	Change the colour of the Ticket Lock notice when ticket locked by another user.	Collecting Feedback	0
38	Sort Replies in User Interface	Collecting Feedback	0
48	Billing Report for hours only instead of days	Collecting Feedback	0
45	Please add the OPEN DATE to the ticket view within People	Collecting Feedback	0
36	JSONP support for API	Collecting Feedback	0
46	Disable "Change Password" functionality if user is from an external UserSource	Collecting Feedback	2
41	Restrict knowledgebase categories queried when submitting tickets	Collecting Feedback	0
37	Add a "copy message to new ticket" to ticket "Actions"	Collecting Feedback	2
46	XMPP support for Live Chat	Collecting Feedback	0
46	Option to send "the user email request for feedback" only once	Collecting Feedback	0
38	Reporting Interface / Feedback Feed does not honor timezone	Collecting Feedback	0
47	Date picker for news section	Collecting Feedback	0
57	Field mapping of external usersources	Collecting Feedback	1
62	Better field layout - not just vertical	Collecting Feedback	1
50	Sync Deskpro tasks with iCal, Google Cal?	Collecting Feedback	1
53	Adding Knowledgebase as an article in a ticket	Collecting Feedback	1
47	Mark individual messages on a ticket within a conversation with colors on ticket panel	Collecting Feedback	0
36	E-Mail Notification Quick-Disable	Collecting Feedback	0
33	Non-english characters in urls	Collecting Feedback	0
50	Can't change the built in feedback status titles	Collecting Feedback	0

Aime

Titre

Statut

Commentaires

Activité

76

Mentioning a ticket

Collecting Feedback

3