New Article Notification - Remarques / Feature Request - Deskpro Support

New Article Notification Collecting Feedback

Lu Parente

Can you please add a notification option for when a new KB article is created. This would be a very valuable notification from both an administrative and agent perspective. Thank you, Lu.

Commentaire (1)

Lu Parente

il y a 8 ans

To further add, I would like to request the same type of notification for when a new announcement is posted in the News section. We are looking forward to being able to use this for internal posts which will not be publicly visible.

Thank you,
Lu.

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New Feature Request

Auteur: Lu Parente
Date de création: Apr 23, 2014
Category: Publish

New Article Notification - Remarques / Feature Request - Deskpro Support

New Article Notification Collecting Feedback

Commentaire (1)

Ajouter un commentaire

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