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How do I disable keyboard shortcuts? - Tietokanta / Using Deskpro / Admin - Deskpro Support

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How do I disable keyboard shortcuts?

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  • Viimeksi päivitetty: 30.6.2023, Lara Proud

If you don't want Agents in your helpdesk to use the interface keyboard shortcuts (e.g. pressing T opens a new ticket if you are not typing into a text entry area), you can disable them. To do this, navigate to Agents > Settings and disable the Keyboard Shortcuts option to turn off shortcuts for all Agents.



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This Article Kategoria Ohjeet

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admin
Tekijä
Sangeetha Lakshminarayana
Last update
30.6.2023