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Help Center
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Getting Started
(18)
6. Manage your tickets
5. Create triggers to automate processes
4. Connect Deskpro to customer channels
3. Add agents to Deskpro
2. Organize your departments
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Sales, Billing & Legal
(29)
Where will my data be hosted?
Can you host my Cloud data within the EU?
Deskpro Privacy Policy
Deskpro Terms of Service
Deskpro Security
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Using Deskpro
(260)
How do I enable logging for outgoing email?
Can I use LDAP to sign in my agents?
How do I bulk delete tickets?
How do I include ticket account addresses in emails?
How do I pre-fill ticket form fields automatically for certain users?
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Additional Services
(15)
Do you charge for updates to Deskpro?
What do you charge for maintenance?
Can I pay you to add a feature to Deskpro?
What do I do if I need a specific feature?
Admin & Agent Training
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Developer & Reporting
(88)
Getting started with Deskpro development
How do I embed individual knowledgebase articles in an external app or site?
I don't want to show the author of Knowledgebase articles
Adding a background image to the user portal
How do I display dates in the US format in reports?
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Managing Deskpro On-Premise
(128)
Updating to New Admin (from a build before #327)
Using hosted Elasticsearch with Deskpro
I'm having trouble with an error: "PHP IMAP extension"
403 Forbidden error only on the user portal
Fixing your database schema
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