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Suggestion Bug Report Design Feedback
Submit Feature Request
Suggestion Bug Report Design Feedback
انتقادات و پیشنهادات
انتقادات و پیشنهادات
Submit Feature Request
Suggestion Bug Report Design Feedback
عنوان
Status change
نظرات
Activity
Article agent permissions
… Collecting Feedback
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Ability to change the reporting widget colours
Report 1w Collecting Feedback
1
Multilevel Department
… Collecting Feedback
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Ability for customers to view ticket 'Status' in the user portal
Report 1 هفته Collecting Feedback
0
Speech recognition & Deskpro...
… Collecting Feedback
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Article Permissions
… Collecting Feedback
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Feedback Form For "Helpful" Chats
… Collecting Feedback
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Increase Chat Permission Options
… Collecting Feedback
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Need more ticket metadata when clicking on customer
Report 9 ثانیه Collecting Feedback
0
Snippet Owner
… Collecting Feedback
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Any way to just disply the date/time on a comment
… Collecting Feedback
0
Send e-mails when a community posting has x votes
… Collecting Feedback
0
Allow the ability to attach multiple files at once
… Collecting Feedback
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Allow agents to add an attachment when editing an existing message/note
… Collecting Feedback
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Speeding up the loading of agent's interface
Report 1 ساعت Collecting Feedback
1
Compulsory time logging
… Collecting Feedback
1
Hiding Inactive users and organizations
… Collecting Feedback
1
Only allow user to start chatting once agent has joined
… Collecting Feedback
1
Add option for agent to resend a chat transcript to a user
… Collecting Feedback
0
More specific search functionality (navigate directly to the message a searched string is contained in)
… Collecting Feedback
0
Deskpro mobile apps should support clickable links in messages/notes
Report 1 ساعت Collecting Feedback
0
Advanced Search for Followers and OR Function
… Collecting Feedback
1
Add ITIL functionality
Report 5 ماه Collecting Feedback
0
Improvements to the auto-responder functionality
… Collecting Feedback
0
Copy SLA settings
… Collecting Feedback
0
Ticket search defaults
… Collecting Feedback
0
Set replies from specific users as internal notes (via a trigger)
… Collecting Feedback
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Email replies to notes show as replies, want to be notes
… Collecting Feedback
0
Improve Ticket Deflection
… Collecting Feedback
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SLA Filters: set a default view
… Collecting Feedback
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Temporary link to set agents password
Planning 35 ثانیه Collecting Feedback
0
See Registered Article Views in List View
… Collecting Feedback
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Allow agents to select an approver from all registered users
… Collecting Feedback
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Proper search and partial search for the user
Report 1 ماه Collecting Feedback
0
Disable at Organization Level
… Collecting Feedback
1
Associate Email Domains via API
… Collecting Feedback
0
Support .msg files being forwarded to the helpdesk from Outlook
… Collecting Feedback
0
Automatically save custom field entries in the agent interface
… Collecting Feedback
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Attachments in forwarded messages
… Collecting Feedback
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Mass unfollow tickets
… Collecting Feedback
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Notification templates
Report 2 ماه Collecting Feedback
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Ability for organization managers to view and manage users linked to the organization on the portal
… Collecting Feedback
0
Ability to notify admins when Email Rate Limits are reached
Report 3 ماه Collecting Feedback
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Hide parent department from users
… Collecting Feedback
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View SLA status in List View
… Collecting Feedback
0
Display status and assigned agent in the ticket list on when using the mobile app
… Collecting Feedback
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New user interface - bug & request
… Collecting Feedback
0
Count agent note as a 'reply' for SLA measurement
Report 3 ماه Collecting Feedback
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Associate tickets with other organizations
Report 3 ماه Collecting Feedback
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Display details of linked Deskpro tickets in YouTrack
… Collecting Feedback
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