Deskpro Support

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Deskpro Legacy

Creating an Impact, Urgency and Priority matrix

Matthew Wray

10 feb 2025
How do I assign out-of-hour tickets to a particular team?

Ben Henley

9 ene 2024
How come my "1 day" SLA has a failure date 3 days away?

Ben Henley

9 ene 2024
How can I translate Help Center phrases into other languages or improve an existing translation?

Grace Howlett

9 ene 2024
What is the size limit on attachments within Deskpro?

Ben Henley

22 ene 2024
How can I set up agent permissions, permission groups and department access?

Ben Henley

7 feb 2024
How do I automatically sort email that's forwarded into a single inbox?

Ben Henley

13 feb 2024
How do I embed a contact form within my website?

Ben Henley

2 sept 2024
How can I use Zapier with Deskpro?

Benedict Sycamore

23 jul 2024
How can I have different signatures in emails for tickets across different brands?

Grace Howlett

17 oct 2024