The criteria on the default email account triggers can't be added to.
This means if you want to tweak the trigger slightly, you have to create new rules for each email account feeding into DeskPro.
Being able to add some custom criteria would be good. For instance, we don't want to send new ticket auto-reply messages to any incoming e-mail with the address containing noreply@ or no-reply@. DeskPro replying can create auto-reply loops.
Español
Bahasa Indonesia
Bălgarski
Čeština
Cymraeg
Cрпски
Dansk
Deutsch
Eesti keel
English
English (UK)
Français
Gaelic
Hrvatski
Íslenska
Italiano
Latviešu valoda
Lietuvių kalba
Magyar
Malti
Nederlands
Norsk
Polski
Português (Brasil)
Português (Europeu)
Pусский
Română
Slovenčina
Slovenian
Suomen Kieli
Svenska
Tiếng Việt
Türkçe
Ελληνικά
македонски
الإنجليزية
فارسی
日本語
英语（美国）
영어
Nuevo comentario
Por favor, ingresa o regístrate para enviar un comentario.