List View Status Change Likes Title Status Comments Activity 33 Public chat history should be visible to agent handling the ticket that was created from it Collecting Feedback 0 CM 51 Slack App: Set individual webhooks / channels per Trigger Collecting Feedback 3 RC RC Sb 33 I would like to be able to remove the Team box in the ticket window Collecting Feedback 0 Ck 34 Print multiple tickets Collecting Feedback 1 T TK 45 Ability to see a debug of triggers Collecting Feedback 0 PB 44 Ability to translate live chats Collecting Feedback 1 23 Capability to send custom notifications via notification system API Collecting Feedback 0 RS 33 Be able to set automatic ticket lock permissions per user Collecting Feedback 0 K 55 Export Triggers Data to a CSV file Collecting Feedback 1 N N 33 Icons to show extra information on agent replies to tickets Collecting Feedback 0 CB 36 A more mobile friendly version of live chat Collecting Feedback 2 C fd 37 2 or more "New Ticket" Windows Collecting Feedback 0 j 41 Agent Interface Counts for tickets and tasks Collecting Feedback 3 SS SS MM 35 Agent Interface counts presented Collecting Feedback 0 44 Reporting API improvements Collecting Feedback 0 AD 43 Re-sizing columns in the list view Collecting Feedback 1 JG 38 Filter name as list view tab title Collecting Feedback 0 JG 39 Ability to set the column width in ticket views Collecting Feedback 0 37 Ability to set Parent and Child for an Organisation Collecting Feedback 0 CB 35 Create new ticket using a macro Collecting Feedback 0 L( 63 Ability to display a special note in a ticket Collecting Feedback 2 38 Regex matching groups in triggers Collecting Feedback 0 MB 30 Automatic transfer of chat transcript to an specific agent's ticket pool or email Collecting Feedback 0 JL 33 Feature to handle different types of user replies Collecting Feedback 0 35 Make a person a manager of an organization using the API Collecting Feedback 0 39 API - create ticket with note Collecting Feedback 0 gf 38 Add variable to use 'Current assigned agent' Collecting Feedback 0 176 Calendar view, ticket scheduling Collecting Feedback 2 S DS ML 41 Twig logic tags in snippets Collecting Feedback 0 JM 47 Option to Show Organisation Contact Details on Person Screen Collecting Feedback 1 CB WH 23 Network Drive/UNC path links in KB articles Collecting Feedback 0 KK 87 Ability to send reminders about Tasks as they are Due, rather than Daily Collecting Feedback 1 SW W 36 Initial Response notification from user to agent Collecting Feedback 0 C 55 Option to Disable Agent IM Collecting Feedback 3 RM MW CD N 33 Let the agent know when the department was bcc'd and not the recipient Collecting Feedback 1 CM MM 33 Add time and\or charges under the properties tab. Collecting Feedback 0 J 43 Ability to CC (carbon copy) through JSON API Collecting Feedback 0 M 33 See and select tickets from within the Reporting menu Collecting Feedback 0 C 47 Ability to disable closing a ticket function when clicking on an already highlighted ticket in the list pane Collecting Feedback 1 CH 36 Change author of articles Collecting Feedback 1 S A 55 Load-balanced ticket distribution Collecting Feedback 1 SM SH 33 Printing / saving PDF of a User Record Collecting Feedback 0 JB 44 Attach file using the JIRA App Collecting Feedback 2 A MW DS 45 Custom fields on ticket message in agent interface Collecting Feedback 0 TJ 42 Ability to disable sending chat transcripts to users Collecting Feedback 0 C 46 More settings for ticket deflection Collecting Feedback 0 44 Split permissions out such it's possible to only inhibit edits to replies sent externally. Collecting Feedback 1 MB 45 Windows 10 Mobile App Collecting Feedback 0 I 40 Custom Fields Dependent on Organization Collecting Feedback 0 NK 40 Additional Avatar Sources Collecting Feedback 0 WP Previous page1Page 1…15Page 1516Page 1617Page 1718Current Page19Page 1920Page 2021Page 2122Page 22Next page
