News / Product - Deskpro Support

Jun 12 2023

Seamlessly move between Deskpro instances with Workspaces

Benefit from improved navigation between our search features

Effortlessly organize tickets based on channel

Streamline workflows with an improved Ticket Actions menu

Improved the visibility of User and CC fields

Integrate your Copper CRM with Deskpro

Introducing Deskpro's WooCommerce integration

Get even better visibility on tickets

We have simplified creating user profiles

You can now minimize and expand the ticket reply box

Apply quick actions without even opening a ticket

Deskpro introduces its new Zoom app to enhance collaboration

Integrate your Nutshell CRM with Deskpro

Redirect messages to your different brands

Integrate your SurveyMonkey account with Deskpro

We have improved the UI Status and Urgency on Tickets

Manage your reviews on the App Store with our latest channel

Create an access point for your frequently used apps with Bookmarks

New Companies House App launches for your helpdesk

Deskpro Horizon speaks your language!

Add a website of your choice to the helpdesk with our IFrame App

Apply Time and Billing Charges using Email Action Codes

Introducing our new YouTrack integration

Integrate your Xero account with Deskpro

Export multiple pages of tickets as a CSV

Snippet variables now support more custom fields

Improved Global Search Capabilities

Introducing the new Facebook Channel in Deskpro

Manage Agent Working Hours with Shifts

Toggle the display order of ticket messages

You can now search against custom fields to locate tickets

We have added drag and drop to our Kanban View

Introducing our new integration with TeamViewer!

David Anjonrin-Ohu

0

Product (Admin)

Dec 6 2022

Introducing our GitLab integration!

David Anjonrin-Ohu

0

Product (Admin)

Nov 28 2022

We have redesigned the Global Search UI

We have changed the color of Agent Notes

We are launching the Beta version of our Kanban View

Ticket messages will open at the top of the most recent message

Introducing our new Azure DevOps app!

David Anjonrin-Ohu

0

Product (Admin)

Nov 15 2022

Let us know what you think of prospective Deskpro features

You can now download a list of tickets as a CSV file

We have updated the design for ticket views in the helpdesk

We have enhanced the usefulness of our Labels feature

Make managing Users seamless with SCIM provisioning

We've made the helpdesk faster by optimizing loading speeds

We have improved our Search functionality

Introducing our new HubSpot app

Introducing our new Pipedrive app

We have increased the flexibility of the interface with resizable panels

Get instant context with our new ticket preview feature

Lara Proud

0

Product (Agent)

News / Product - Deskpro Support

Product

Seamlessly move between Deskpro instances with Workspaces

Benefit from improved navigation between our search features

Effortlessly organize tickets based on channel

Streamline workflows with an improved Ticket Actions menu

Improved the visibility of User and CC fields

Integrate your Copper CRM with Deskpro

Introducing Deskpro's WooCommerce integration

Get even better visibility on tickets

We have simplified creating user profiles

You can now minimize and expand the ticket reply box

Apply quick actions without even opening a ticket

Deskpro introduces its new Zoom app to enhance collaboration

Integrate your Nutshell CRM with Deskpro

Redirect messages to your different brands

Integrate your SurveyMonkey account with Deskpro

We have improved the UI Status and Urgency on Tickets

Manage your reviews on the App Store with our latest channel

Create an access point for your frequently used apps with Bookmarks

New Companies House App launches for your helpdesk

Deskpro Horizon speaks your language!

Add a website of your choice to the helpdesk with our IFrame App

Apply Time and Billing Charges using Email Action Codes

Introducing our new YouTrack integration

Integrate your Xero account with Deskpro

Export multiple pages of tickets as a CSV

Snippet variables now support more custom fields

Improved Global Search Capabilities

Introducing the new Facebook Channel in Deskpro

Manage Agent Working Hours with Shifts

Toggle the display order of ticket messages

You can now search against custom fields to locate tickets

We have added drag and drop to our Kanban View

Introducing our new integration with TeamViewer!

Introducing our GitLab integration!

We have redesigned the Global Search UI

We have changed the color of Agent Notes

We are launching the Beta version of our Kanban View

Ticket messages will open at the top of the most recent message

Introducing our new Azure DevOps app!

Let us know what you think of prospective Deskpro features

You can now download a list of tickets as a CSV file

We have updated the design for ticket views in the helpdesk

We have enhanced the usefulness of our Labels feature

Make managing Users seamless with SCIM provisioning

We've made the helpdesk faster by optimizing loading speeds

We have improved our Search functionality

Introducing our new HubSpot app

Introducing our new Pipedrive app

We have increased the flexibility of the interface with resizable panels

Get instant context with our new ticket preview feature

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