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Help Centre
News
Product
News / Product - Deskpro Support
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Nov 19
2015
New Feature: Auto-save New Tickets
Ben Henley
0
Product
Oct 7
2015
New Feature: Draft Snippets
Ben Henley
0
Product
Oct 7
2015
New Feature: Macro Filtering and Folders
Ben Henley
0
Product
Oct 7
2015
New Feature: Snippet & Macro Usage Reporting
Ben Henley
0
Product
Sept 23
2015
New Features: Grant Usergroups and Filter Users with Authentication Apps
Ben Henley
0
Product
Sept 14
2015
New Feature: Improved On-Premise Password Security
Ben Henley
0
Product
Sept 14
2015
New Feature: Problems and Incidents
Ben Henley
0
Product
Aug 3
2015
New Feature: Forwarding Email into the Helpdesk Now Improved
Ben Henley
0
Product
Jul 24
2015
New Feature: Custom Billing Fields
Ben Henley
0
Product
Jul 24
2015
New Feature: Better Email Previews on Mobile Devices
Ben Henley
0
Product
Jul 20
2015
New Feature: More Options When Agents Reply by Email
Ben Henley
0
Product
Jun 25
2015
New Feature: Start a Ticket with an Agent Note
Ben Henley
0
Product
Jun 25
2015
New Feature: Smarter Triggers to Handle Bounces and Auto-Responders
Ben Henley
0
Product
Jun 25
2015
New Feature: Sync Users and Agents from Active Directory, LDAP or Databases
Ben Henley
0
Product
Jun 8
2015
New DeskPRO Website
Ben Henley
0
Product
May 6
2015
New Feature: Add Organization Fields to Ticket Forms
Ben Henley
0
Product
May 6
2015
New Feature: Round Robins For Online Agents Only
Ben Henley
0
Product
May 6
2015
New Feature: Better Satisfaction Surveys
Ben Henley
0
Product
May 6
2015
New Feature: Multi-level Nested Choice Fields
Ben Henley
0
Product
Mar 6
2015
Improved Documentation System
Ben Henley
0
Product
Feb 3
2015
New Feature: "Resolve User Hostnames" App
Ben Henley
0
Product
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