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News / Product / Product (Agent) - Deskpro Support

Product (Agent)

Category News
Oct 4 2022

We have reduced the size of the reply box default state

Lara Proud
Product (Agent)
Oct 4 2022

Active Status is now visible on Agent Avatars across the interface

Lara Proud
Product (Agent)
Oct 4 2022

You can add Macros to run at ticket creation

Lara Proud
Product (Agent)
Sept 28 2022

We have optimized ticket loading speed

Lara Proud
Product (Agent)
Sept 20 2022

Collapse and expand User Profiles to keep your workspace tidy

Lara Proud
Product (Agent)
Sept 13 2022

You can now download emails from a User's ticket

Lara Proud
Product (Agent)
Sept 6 2022

Quickly copy data from fields with a click

Lara Proud
Product (Agent)
Sept 6 2022

You can now view the Email Message Source

Lara Proud
Product (Agent)
Sept 6 2022

Add Snippets and Attachments to the Follow Ups reply actions

Lara Proud
Product (Agent)
Aug 30 2022

Refine Ticket Search with a powerful new filtering sidebar

Lara Proud
Product (Agent)
Aug 30 2022

You can now clear your Ticket Search History

Lara Proud
Product (Agent)
Aug 30 2022

Access all your ticketing features easily

Lara Proud
Product (Agent)
Aug 30 2022

Stay up to date with all of Deskpro's recent changes

Lara Proud
Product (Agent)
Aug 25 2022

We have a new way of communicating our latest product updates

Lara Proud
Product (Agent)
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