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Help Centre
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Product (Agent)
News / Product / Product (Agent) - Deskpro Support
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Nov 27
2023
Streamline your support with Ticket Templates
Lara Proud
0
Product (Agent)
Nov 13
2023
More Streamlined Snippet and Macro Navigation
Lara Proud
0
Product (Agent)
Sept 25
2023
Translations for Guides, News Posts, and Files in Deskpro's Help Center!
Lara Proud
0
Product (Agent)
Jul 27
2023
We've made it easier to find tickets from specific Users or Organizations
Lara Proud
0
Product (Agent)
Jul 27
2023
Summarize complex ticket threads with Ticket Summary
Lara Proud
0
Product (Agent)
Jul 25
2023
Try out the powerful new HTML editor for Knowledgebase Articles
Lara Proud
0
Product (Agent)
Jul 11
2023
Refer a friend, earn a $250 gift card - in 3 simple steps
Lara Proud
0
Product (Agent)
Jul 11
2023
Group and access Queues with more flexibility
Lara Proud
0
Product (Agent)
Jun 12
2023
Seamlessly move between Deskpro instances with Workspaces
Lara Proud
0
Product (Agent)
Jun 5
2023
Benefit from improved navigation between our search features
Lara Proud
0
Product (Agent)
May 30
2023
Effortlessly organize tickets based on channel
Lara Proud
0
Product (Agent)
May 23
2023
Streamline workflows with an improved Ticket Actions menu
Lara Proud
0
Product (Agent)
May 22
2023
Improved the visibility of User and CC fields
Lara Proud
0
Product (Agent)
May 15
2023
Get even better visibility on tickets
Lara Proud
0
Product (Agent)
May 15
2023
We have simplified creating user profiles
Lara Proud
0
Product (Agent)
May 9
2023
You can now minimize and expand the ticket reply box
Lara Proud
0
Product (Agent)
Apr 24
2023
Apply quick actions without even opening a ticket
Lara Proud
0
Product (Agent)
Apr 18
2023
Redirect messages to your different brands
Lara Proud
0
Product (Agent)
Apr 6
2023
We have improved the UI Status and Urgency on Tickets
Lara Proud
0
Product (Agent)
Mar 6
2023
Apply Time and Billing Charges using Email Action Codes
Lara Proud
0
Product (Agent)
Feb 14
2023
Export multiple pages of tickets as a CSV
Lara Proud
0
Product (Agent)
Feb 14
2023
Snippet variables now support more custom fields
Lara Proud
0
Product (Agent)
Feb 7
2023
Improved Global Search Capabilities
Lara Proud
0
Product (Agent)
Jan 9
2023
Toggle the display order of ticket messages
Lara Proud
0
Product (Agent)
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