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How can I set different SLA response times for weekdays and weekends? - Knowledgebase / Deskpro Legacy - Deskpro Support

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WARNING: You're browsing documentation for an older version of Deskpro. For the most up-to-date version, see: How can I set different SLA response times for weekdays and weekends?

How can I set different SLA response times for weekdays and weekends?

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  • Last updated: 24 Aug 2023 by Hannah Scott

Question:Copy link to Question: to clipboard

How can I set up an SLA with different response times for weekdays and weekends?

 

Answer:Copy link to Answer: to clipboard

Please see Different SLA response times for weekdays and weekends in the admin manual.

 

 

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This Article Category Knowledgebase
Author
Ben Henley
Last update
24 Aug 2023