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How can I set different SLA response times for weekdays and weekends? - Knowledgebase / Using Deskpro / Admin / Business Rules - Deskpro Support

This Article Category Knowledgebase

How can I set different SLA response times for weekdays and weekends?

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  • Last updated: Aug 24, 2023 by James Godwin

Question:

How can I set up an SLA with different response times for weekdays and weekends?

 

Answer:

Please see Different SLA response times for weekdays and weekends in the admin manual.

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This Article Category Knowledgebase
Author
James Godwin
Creation date
Aug 1, 2023
Last update
Aug 24, 2023
Publish date
Aug 24, 2023