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Feature Request Bug Report Design Feedback
Feature Request Bug Report Design Feedback
Community
Community
Feature Request Bug Report Design Feedback
Title
Status change
Comments
Activity
Grouping custom stats
Planning Collecting Feedback
0
New Ticket Trigger - Set Organization
Planning Collecting Feedback
0
Satisfaction grouped by rating and agent, split by month
Collecting Feedback 2mos Report
0
Subscriptions of Deleted agents for the publish section
Report 3mos Collecting Feedback
0
Improve feedback’s comment possibilities
Planning Collecting Feedback
0
Ordering tickets according to the date of the last modification when adding a Note
Planning Collecting Feedback
0
Listing the top contributors
Planning Collecting Feedback
0
Having option to list all of my earlier feedbacks somehow
Planning Collecting Feedback
0
Order ticket according to the date of the last modification
Planning Collecting Feedback
0
Listing my feedback somehow
Planning Collecting Feedback
0
Macro - Keep tab open action
Planning In Development
0
Remove required fields
Planning Collecting Feedback
0
use RSS feeds or have some way to import news
Planning Collecting Feedback
0
Interactive Troubleshooting Trees for the Portal
Planning Collecting Feedback
0
Allow the ability for Admins to restrict Date/Time custom field selections to working hours
Planning Collecting Feedback
0
Regarding being able to sort Tickets > Statuses > Sub-Statuses
Planning Collecting Feedback
0
Glossary in Guides section
Planning Collecting Feedback
1
Adding multiple users to the 'To' user field
Planning Collecting Feedback
0
Help with settings view only rights for specific department
Planning Collecting Feedback
1
Setting a default status when a note is added.
Planning Collecting Feedback
0
Details for users whose custom user field value is above average field value
Collecting Feedback 3mos Report
0
Client side visual notification that agent replied to chat
Planning Collecting Feedback
0
Unresolved tickets by organization
Collecting Feedback 3mos Report
0
Count of tickets resolved by week of year and by ticket label
Collecting Feedback 3mos Report
0
Tickets by user split by brand
Collecting Feedback 3mos Report
0
Organizations, members and member emails
Collecting Feedback 3mos Report
0
Number of tickets created by month
Collecting Feedback 3mos Report
0
Average custom field value by agent
Collecting Feedback 3mos Report
0
Add Sort Criteria for Organizations
Planning Collecting Feedback
2
EULA download fields for hotlinked files
Planning Collecting Feedback
0
DESKPRO_EMBED_OPTIONS parameters
Planning Collecting Feedback
0
Retain reporting data on tickets after they are deleted
Planning Collecting Feedback
0
Print a ticket history on User Portal
Planning Collecting Feedback
0
Make Leaders for Teams
Planning Collecting Feedback
0
Would like to see the knowledge grouping as part of the search list
Planning Collecting Feedback
0
Let Agents Customize Ticket Options (like Send User Email Notification)
Planning Collecting Feedback
0
Show Count badges/bubbles only when > 0
Planning Collecting Feedback
0
Kanban metrics for Reports
Planning Collecting Feedback
0
Add the person who called the print functionality to the printout
Planning Collecting Feedback
0
Improve reports: make dashboards exportables to PDF
Planning Collecting Feedback
2
Improve reports: set configurable dates for dashboards
Planning Collecting Feedback
1
Allow Admins to review the Agent IM chat logs
Planning Collecting Feedback
0
Strip small attachments
Planning Collecting Feedback
0
Prevent Auto-Fill when adding a new Person or Organization
Planning Collecting Feedback
0
A better way to track agent time
Planning Collecting Feedback
0
Organization Parents in overview table
Planning Collecting Feedback
0
Deskpro mobile App prompt
Planning Collecting Feedback
0
Deskpro iOS App Notifications
Planning Collecting Feedback
0
Joomla setup
Planning Collecting Feedback
0
DPQL: Average response time for every agent response
Planning Collecting Feedback
0