Channels
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Adding an Agent as a CC on an Email creates a Ticket
Δημοσιεύθηκε: 8 Ιουν 2023
07 Σεπ 2023 -
How do I enable logging for outgoing email?
Δημοσιεύθηκε: 7 Μαρ 2013
07 Σεπ 2023 -
I'm having trouble with replies being created as new tickets
Δημοσιεύθηκε: 16 Ιουν 2023
07 Σεπ 2023 -
Can I run an Email-only helpdesk?
Δημοσιεύθηκε: 16 Ιουν 2023
07 Σεπ 2023 -
How do I add an organization-wide email signature?
Δημοσιεύθηκε: 8 Σεπ 2023
08 Σεπ 2023 -
Creating brand-specific Email Templates
Δημοσιεύθηκε: 19 Οκτ 2023
019 Οκτ 2023 -
How do I include ticket account addresses in emails?
Δημοσιεύθηκε: 8 Σεπ 2023
08 Σεπ 2023 -
I'm having trouble with an error: "Your message was not accepted because you are sending from an unknown email address."
Δημοσιεύθηκε: 11 Σεπ 2023
011 Σεπ 2023 -
Exchange not displaying the correct 'From:' field
Δημοσιεύθηκε: 11 Σεπ 2023
011 Σεπ 2023 -
I'm having trouble with tickets created via email identifying the wrong user
Δημοσιεύθηκε: 11 Σεπ 2023
011 Σεπ 2023 -
I'm having trouble with forwarding user emails to the helpdesk
Δημοσιεύθηκε: 11 Σεπ 2023
011 Σεπ 2023 -
Can I keep my existing support email address?
Δημοσιεύθηκε: 13 Σεπ 2023
013 Σεπ 2023 -
I'm having trouble with incoming emails not being turned into tickets
Δημοσιεύθηκε: 13 Σεπ 2023
013 Σεπ 2023 -
I'm having trouble with my new Gmail ticket account not sending email
Δημοσιεύθηκε: 13 Σεπ 2023
013 Σεπ 2023 -
Why is the helpdesk rejecting emails when an agent 'Out of Office' automatic reply has been set up?
Δημοσιεύθηκε: 13 Σεπ 2023
013 Σεπ 2023 -
How do I set up an email account for outgoing messages only?
Δημοσιεύθηκε: 15 Σεπ 2023
015 Σεπ 2023 -
How do I create a custom button for my chat widget?
Δημοσιεύθηκε: 20 Σεπ 2023
020 Σεπ 2023 -
Messenger Widget Options
Δημοσιεύθηκε: 20 Σεπ 2023
020 Σεπ 2023 -
I'm having trouble with an Outlook message recall causing an email loop
Δημοσιεύθηκε: 27 Σεπ 2023
03 Οκτ 2023 -
How can I switch email clients whilst using Deskpro?
Δημοσιεύθηκε: 27 Σεπ 2023
027 Σεπ 2023 -
What is the difference between Microsoft OWA and EWS?
Δημοσιεύθηκε: 13 Νοε 2018
06 Οκτ 2023 -
Why can't users or agents use email addresses that are also ticket accounts?
Δημοσιεύθηκε: 27 Μαρ 2013
19 Ιαν 2024 -
Translating your Messenger Widget
Δημοσιεύθηκε: 31 Μαρ 2023
09 Ιαν 2024 -
How do I show users which agents are following their tickets?
Δημοσιεύθηκε: 30 Μαΐ 2014
09 Ιαν 2024 -
Why can't some users see my messenger widget?
Δημοσιεύθηκε: 13 Σεπ 2023
09 Ιαν 2024 -
Meta App Review Template Videos - Facebook Messenger Self-Managed (On-Premise)
Δημοσιεύθηκε: 24 Ιαν 2023
09 Ιαν 2024 -
How do I configure SPF and DKIM for sending mail through Deskpro servers?
Δημοσιεύθηκε: 14 Μαρ 2014
024 Ιαν 2024 -
Switching from WhatsApp Twilio to WhatsApp Direct
Δημοσιεύθηκε: 31 Ιαν 2024
01 Φεβ 2024 -
Banned WhatsApp Business Accounts
Δημοσιεύθηκε: 27 Φεβ 2024
027 Φεβ 2024