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Working hours taken into account in escalations OR SLAs to be completed by actions
Simon Frost
1 Ιουν 2015
Under Review
4
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3
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Give Users Service (Support) Credits to use as part of their support contract
Ian Clayton
12 Ιαν 2015
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Trigger for automated response emails dependant on attachment of message e.g. Outlook meeting requests
Simon Frost
17 Δεκ 2014
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