Chat fields required to help with chat reporting - Community / Feature Request - Deskpro Support

Chat fields required to help with chat reporting Collecting Feedback

Riccardo

Would it be possible to prompt agents that have finished a chat to fill in the fields that are defined (product/problem type)? This would be great for when you are generating reports so you can see what the chat was marked as.

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New Feature Request

Δημιουργός: Riccardo
Last update: 21 Μαΐ 2015
Category: Reports

Chat fields required to help with chat reporting - Community / Feature Request - Deskpro Support

Chat fields required to help with chat reporting Collecting Feedback

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