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Titel/Autor
Status
Kommentare
Aktivität
Task should only be allowed to close if the Minimum Number of Characters are entered on it
Dinesh Babu
23.06.2022
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SLA is completed only when the second agent response when an agent creates a ticket
Christine Loh
20.04.2022
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Language of messenger widget embedded on a different site changing according to language of website
Filter TB
07.04.2022
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Process agent email replies to notes as notes, and emails to replies as replies.
Alex Tumanov
08.02.2023
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Knowledgebase articles should only show up in the language of the user’s choice on the helpcenter
Ulf Kronsell
22.11.2021
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Ability to disable SLA warnings and/or create Triggers on whether a ticket has an agent message
Jeroen van der Steen
15.11.2021
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Option to change subject line on ticket when user's email contains a different subject
Matthew Wray
26.10.2021
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Please add ticket satisfaction criteria to the ticket search function on the Agent site
Fusako Iwaya
15.10.2021
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