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Newydd i Deskpro Support? Cofrestru am gyfrif

Angen atgofiad am eich cyfrinair?
Bug Report Design Feedback
Cyflwyno Feature Request
Bug Report Design Feedback
Cymuned
Cymuned
Cyflwyno Feature Request
Bug Report Design Feedback
Wedi hoffi
Teitl / Awdur
Statws
Sylwadau
Gweithgaredd
0
Title Field (Mr., Mrs., etc) Customization
Manoj K Manda
23 Chwef 2021
Report
0
5
Bulk Delete Agents
Shawn Morris
4 Chwef 2021
Collecting Feedback
0
24
Dynamic dropdown custom ticket fields
Ahmad Sahrizal
3 Chwef 2021
Collecting Feedback
1
2
The ability to have a second ordering feature
Christian Cantinelli
2 Chwef 2021
Collecting Feedback
0
8
Image auto-resizing and lightbox functionality when creating Publish content
Jason Gillan
2 Chwef 2021
Collecting Feedback
3
5
Different feedback forms for tickets from different departments
masumeh
1 Chwef 2021
Collecting Feedback
0
2
Hyperlinks in "busy" message in chat
Colin Dunn
23 Chwef 2021
Collecting Feedback
0
12
The ability to set admins for specific brands
Monitzer Bernhard / AQIPA
28 Ion 2021
Collecting Feedback
0
0
Let agents include tasks and comments when printing tickets
Christian Mattart
23 Chwef 2021
Report
0
10
Most used contacts option
Mindaugas
22 Ion 2021
Collecting Feedback
0
3
Warning / notification to reassign tickets before deleting user
Manoj K Manda
6 Mai 2021
Collecting Feedback
0
3
The ability to 'enable subject matching' on specified domains only
Ozan Can Gogus | Eclit
15 Ion 2021
Collecting Feedback
0
3
Notifications for attachments removed from emails due to file size
chris o'brien
23 Chwef 2021
Collecting Feedback
0
4
Limit total number of tickets assigned to an agent
thiago
23 Chwef 2021
Collecting Feedback
0
2
Prevent users from resolving tickets
Tommy Jackson
23 Chwef 2021
Collecting Feedback
0
3
Add an expiry date for Customer Satisfaction Survey
Demi Conde
23 Chwef 2021
Collecting Feedback
0
4
Search by attachment name
Mindaugas
23 Chwef 2021
Collecting Feedback
1
3
How to make Message and Subject field not required
Jackie Macapanpan
23 Chwef 2021
Collecting Feedback
3
6
WHMCS App
Anand Athi
14 Rhag 2020
Collecting Feedback
0
3
Copy of email via trigger should be included in the relevant ticket
Steve, Lam Hang
14 Rhag 2020
Collecting Feedback
0
0
Change search defaults
Azeem Javed
14 Rhag 2020
Collecting Feedback
0
12
recall message
adam johnson
23 Chwef 2021
Collecting Feedback
0
2
Have a setting to make it so agents must provide a label for tickets
Mindaugas
10 Rhag 2020
Collecting Feedback
0
0
(Add option to) Display "Last updated" instead of "Created" date for KB articles
Koen Glotzbach
23 Chwef 2021
Report
0
7
Integrating Deskpro with Google Cloud Search
Joël Messas
23 Chwef 2021
Collecting Feedback
0
5
Custom fields for Guides
Theresa Harbor
1 Rhag 2020
Collecting Feedback
0
4
Ability to limit the number of active sessions for users
matt
1 Rhag 2020
Collecting Feedback
0
1
Have the ability to pre-select and hide parent departments so only child departments are visible on ticket submission form
Steve Bailey
24 Tach 2020
Collecting Feedback
0
1
Attaching multiple files to a ticket using the attach button, not the drag and drop method
Mindaugas
18 Tach 2020
Collecting Feedback
0
0
Reporting on articles with searchwords
Fusako Iwaya
1 Maw 2021
Collecting Feedback
0
4
Ability to update a ticket based off it's linked ticket
Amabel Watkins
16 Tach 2020
Collecting Feedback
0
4
Sync Deskpro contacts to Outlook
Casper
16 Tach 2020
In Development
1
9
A permission that allows agents to only see certain CRM usergroups
Jared
6 Tach 2020
Collecting Feedback
1
7
Allow agents to choose Microphone and Speakers used by Voice
Joël Messas
4 Tach 2020
Collecting Feedback
0
4
Add predefined articles to chat widget
Alan O'Flaherty
23 Chwef 2021
Collecting Feedback
0
0
Allow admin to set agents offline for chat and voice
Danelle McKeown
28 Hyd 2020
Collecting Feedback
0
1
The ability to pick what Elasticsearch searches (eg. only tickets/articles/community etcc)
Mindaugas
23 Chwef 2021
Collecting Feedback
0
6
Custom Fields for Agent Profile
Stephan Koch
23 Chwef 2021
Collecting Feedback
2
1
Community Topic Filter view - want to see 'All'
Marion Abramo
23 Chwef 2021
Collecting Feedback
0
1
Make Deskpro recognise the organisation when it has been cc'd on an email
Mindaugas
19 Hyd 2020
Collecting Feedback
0
2
Character validation on the account registration form
Daniel Hefner
15 Hyd 2020
Collecting Feedback
0
5
Mark agent as absent / enter substitution for agent
Thorsten Breuer
23 Chwef 2021
Report
2
1
Customise time options for follow ups
Mark Edwards
13 Hyd 2020
Collecting Feedback
0
3
Improve error messages when failing to view attachments
Christoph Strauss
13 Hyd 2020
Collecting Feedback
0
4
The ability to see sites a user was on before they start a chat
Steve Bailey
9 Hyd 2020
Collecting Feedback
0
1
Delete a field option without removing it from existing tickets
Steve, Lam Hang
9 Hyd 2020
Collecting Feedback
0
1
Let agent choose default response status
Gary Ramos
8 Hyd 2020
Collecting Feedback
0
6
Ability to resize the subject section column
Juliana
7 Hyd 2020
Collecting Feedback
0
6
Link knowledge base articles into ticket
Ahmad Sahrizal
6 Hyd 2020
Collecting Feedback
0
5
Language detection for voicemail transcripts
David
30 Medi 2020
Collecting Feedback
1