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Newydd i Deskpro Support? Cofrestru am gyfrif

Angen atgofiad am eich cyfrinair?
Bug Report Design Feedback
Cyflwyno Feature Request
Bug Report Design Feedback
Cymuned
Cymuned
Cyflwyno Feature Request
Bug Report Design Feedback
Wedi hoffi
Teitl / Awdur
Statws
Sylwadau
Gweithgaredd
5
Chat Escalation
Fusako Iwaya
17 Meh 2021
Report
0
6
Integration of Jira App with Multiple Jira Instances\ Servers
Tain
26 Mai 2021
Collecting Feedback
0
4
Call Tickets - Show Local Time, if TZ is different from Agents
Zachery Woods
24 Mai 2021
Collecting Feedback
0
5
Macro Action Option to Add Snippet as a Note
Brandon Skinner
24 Mai 2021
Collecting Feedback
0
4
Allow to change the number of day outgoing emails retained
Szabolcs Kelemen
24 Mai 2021
Collecting Feedback
0
6
Hot comment or warning about user or organization
Douglas Martin
24 Mai 2021
Collecting Feedback
0
5
More options for assigning missed calls & voicemails
Jeff Hauman
12 Mai 2021
Collecting Feedback
1
3
Let agents confirm certain urgency levels
Trendfire
24 Mai 2021
Collecting Feedback
0
2
Have the option to make snippets not case sensitive
Koen Glotzbach
11 Mai 2021
Collecting Feedback
1
6
Ability to add options for the 'remove' option on a ticket
Koen Glotzbach
11 Mai 2021
Collecting Feedback
0
6
Attachment previews for agents in Deskpro
samuel Academe
28 Ebr 2021
Collecting Feedback
0
7
Report for Jira linked tickets
Rubina
26 Ebr 2021
Collecting Feedback
0
3
For the approval email approve/reject link to not require a login from approver
Michael Fliderman
22 Ebr 2021
Collecting Feedback
0
1
Allow a parameter for a report that defaults to the currently logged in agent
Glenn Chubaty
6 Mai 2021
Report
0
2
Visibility of members of a child organization on organization page
E Lee
14 Ebr 2021
Collecting Feedback
0
2
Apply triggers based on number of tickets assigned to an agent
ruyan
13 Ebr 2021
Collecting Feedback
0
2
Voice Overflow Queue
Zachery Woods
6 Mai 2021
Report
0
5
Date range field
Christine Briegmann
9 Ebr 2021
Collecting Feedback
0
4
Voice Operating Hours
Zachery Woods
6 Mai 2021
Report
1
3
Remove the 'download as csv' and 'print' buttons on dashboard widgets
Toda Tomoyuki
8 Ebr 2021
Collecting Feedback
0
2
Merge ticket trigger criteria
Marion Abramo
8 Ebr 2021
Collecting Feedback
0
5
Change ticket tab order in the agent view
Obrion Staight
6 Ebr 2021
Collecting Feedback
0
6
For agents to get notifications if their reply has bounced
Zachery Woods
30 Maw 2021
Collecting Feedback
0
1
Limit agent access to Publish sections on agent side as well as in Helpcenter
Christian Behrens
30 Maw 2021
Collecting Feedback
0
2
Task Lists or Tags
Brandon Williams
24 Mai 2021
Report
0
7
To have trigger criteria based on agent online/offline status
Rafie
24 Maw 2021
Collecting Feedback
0
4
Add a timezone field for Organizations
E Lee
16 Maw 2021
Collecting Feedback
0
7
User accounts to be disabled/deleted after a certain amount of time/specific criteria (ie. 1 year after last login)
Mika Ullgren
15 Maw 2021
Collecting Feedback
1
3
Manager access to child organization tickets
Christian
12 Maw 2021
Collecting Feedback
0
2
Display merged ticket messages more clearly
E Lee
12 Maw 2021
Collecting Feedback
0
3
Have variable dropdown lists in alphabetical order or ability to choose order
Conor
11 Maw 2021
Collecting Feedback
0
1
Show last note on ticket hover
chris o'brien
6 Mai 2021
Report
0
1
Counting Call Transfers by Agents
Jeff Hauman
10 Maw 2021
Collecting Feedback
0
10
Clone brands
Evgeniy
8 Maw 2021
Collecting Feedback
1
20
Message warnings
Lisa Barrett
5 Maw 2021
Collecting Feedback
0
11
Allow redirects from archived articles to published articles
Natalie Wlock
2 Maw 2021
Collecting Feedback
0
3
Admins to set ticket filter views globally
Simone Cesana
23 Chwef 2021
Collecting Feedback
0
1
Show Notes seperately from replies on agent UI
chris o'brien
23 Chwef 2021
Report
0
6
DeskPro badly needs a Reply option / Recipients can get spammed with only Reply to All
Alex McCaffrey
1 Maw 2021
Report
0
18
Ability to change message order and date view in the helpcenter
Robert Tanka
18 Chwef 2021
Collecting Feedback
1
1
Voice - extra options for Voice queue settings
Jeff Hauman
17 Chwef 2021
Collecting Feedback
0
3
Merge History and Search field in top navigation bar
Michael W.
23 Chwef 2021
Report
0
9
Enable smart-parsing of emails forwarded into the helpdesk by users
OJ Olegario
12 Chwef 2021
Collecting Feedback
0
2
The ability to stop Deskpro creating a new ticket be default if Deskpro email address is down as a cc
Robert Tanka
12 Chwef 2021
Collecting Feedback
0
4
For agents to get a notification when a new user is registered
Jackie Macapanpan
10 Chwef 2021
Collecting Feedback
0
50
The ability to duplicate department settings/permissions etc
Cristian Gandos
5 Chwef 2021
Collecting Feedback
0
3
Time based triggers for recurring actions
Michael W.
23 Chwef 2021
Report
0
0
Triggers for persons and organisation
Michael W.
23 Chwef 2021
Report
0
1
Ability to save filters for Persons/Organisations
Michael W.
23 Chwef 2021
Report
0
0
Title Field (Mr., Mrs., etc) Customization
Manoj K Manda
23 Chwef 2021
Report
0