Using Deskpro
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I'm having trouble with outgoing email
Publikováno: 31. 7. 2014
030. 6. 2023 -
How do I send a different auto-reply to new users?
Publikováno: 9. 9. 2014
016. 8. 2023 -
What are Deskpro security best practices?
Publikováno: 8. 9. 2014
017. 4. 2018 -
How can I use the JIRA integration?
Publikováno: 22. 12. 2014
016. 8. 2023 -
I'm having trouble with emails sent via eBay not linking to original tickets
Publikováno: 22. 12. 2014
016. 8. 2023 -
Can I import the tickets and other information from my legacy helpdesk?
Publikováno: 26. 1. 2015
06. 10. 2023 -
How do I install the 'Resolve User Hostnames' app
Publikováno: 30. 1. 2015
014. 5. 2018 -
I'm having trouble getting embedded videos to work correctly
Publikováno: 9. 2. 2015
016. 8. 2023 -
I'm having trouble dragging and dropping attachments from Outlook to Deskpro
Publikováno: 4. 4. 2016
016. 8. 2023 -
How do I embed individual knowledgebase articles in an external app or site?
Publikováno: 4. 5. 2016
016. 8. 2023 -
How do I install the chat widget in Shopify?
Publikováno: 22. 6. 2016
016. 8. 2023 -
How do I install the chat widget in Drupal?
Publikováno: 22. 6. 2016
016. 8. 2023 -
How do I install the chat widget in Joomla?
Publikováno: 22. 6. 2016
016. 8. 2023 -
How do I install the chat widget in Magento?
Publikováno: 22. 6. 2016
016. 8. 2023 -
How can I manage validation and decryption of S/MIME encoded emails?
Publikováno: 13. 3. 2017
014. 3. 2018 -
What do I do if I need a specific feature?
Publikováno: 19. 4. 2017
01. 8. 2023 -
I'm having trouble with an error: "Connection timed out" whilst upgrading
Publikováno: 22. 2. 2018
016. 8. 2023 -
How long are outgoing emails retained for in cloud accounts?
Publikováno: 9. 5. 2018
010. 2. 2022 -
QR Code for Mobile App
Publikováno: 10. 12. 2018
010. 12. 2018 -
How can I set different styling for emails across different brands?
Publikováno: 14. 2. 2019
014. 2. 2019 -
How can I have different signatures in emails for tickets across different brands?
Publikováno: 14. 2. 2019
021. 8. 2024 -
Why are some automatic Replies added as an internal Note?
Publikováno: 21. 3. 2019
029. 8. 2023 -
Creating Deskpro Tickets using Google Calendar and Zapier
Publikováno: 14. 10. 2019
029. 11. 2022 -
Sending SMS updates to users using Zapier and Twilio
Publikováno: 29. 10. 2019
021. 8. 2024 -
Event Codes
Publikováno: 24. 3. 2020
021. 8. 2024 -
Posting updates to Microsoft Teams
Publikováno: 24. 11. 2023
024. 11. 2023 -
I'm having trouble with an error: "550 Unable to relay"
Publikováno: 29. 5. 2014
08. 9. 2023 -
I'm having trouble with text formatting
Publikováno: 26. 6. 2014
016. 8. 2023 -
I'm having trouble with some tickets ending up in random departments
Publikováno: 30. 7. 2014
09. 1. 2024 -
I'm having trouble with an error: Permission denied (errno = 13) connecting to mail server on SELinux
Publikováno: 14. 8. 2014
016. 8. 2023 -
How do I bill users or record time spent on support?
Publikováno: 2. 9. 2014
016. 8. 2023 -
Can I use LDAP to sign in my agents?
Publikováno: 9. 9. 2014
016. 8. 2023 -
How can I reply to user tickets by email?
Publikováno: 10. 9. 2014
013. 9. 2023 -
Which version of Deskpro am I using?
Publikováno: 27. 4. 2023
010. 5. 2023 -
Outbound IP addresses for Deskpro Cloud
Publikováno: 20. 6. 2023
020. 6. 2023 -
How does user auto-response flood protection function?
Publikováno: 22. 6. 2023
022. 6. 2023 -
Deskpro Performance on Low-Spec Devices
Publikováno: 31. 8. 2023
031. 8. 2023 -
How do I automatically separate email that's forwarded into a single inbox?
Publikováno: 13. 9. 2023
013. 9. 2023 -
How can I improve email previews for certain mobile email apps?
Publikováno: 29. 8. 2023
029. 8. 2023 -
How do I filter users from an authentication source?
Publikováno: 29. 8. 2023
029. 8. 2023 -
How does Deskpro determine the sender of an email?
Publikováno: 30. 8. 2023
030. 8. 2023 -
I'm having trouble with the Start Chat button
Publikováno: 30. 8. 2023
030. 8. 2023 -
Using the Deskpro API browser
Publikováno: 13. 9. 2023
013. 9. 2023 -
Why does my helpdesk reject replies to a resolved ticket?
Publikováno: 19. 9. 2023
019. 9. 2023 -
Deskpro for IT Teams
Publikováno: 7. 12. 2018
020. 9. 2023 -
Creating Triggers for Auto-Triaging Tickets in Deskpro based on keywords
Publikováno: 26. 7. 2024
026. 7. 2024 -
iCal Sync for News on Deskpro Help Center
Publikováno: 1. 8. 2024
01. 8. 2024 -
Updating Text on the Contact Us Page
Publikováno: 19. 8. 2024
019. 8. 2024 -
Help Center Editing - Embedding Code into your Help Center Page
Publikováno: 20. 8. 2024
020. 8. 2024 -
Setting Up an Escalation to Restrict Agent Access to Archived Tickets
Publikováno: 22. 8. 2024
022. 8. 2024