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Which version of Deskpro am I using? - Knowledgebase / Using Deskpro - Deskpro Support

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Which version of Deskpro am I using?

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  • Last updated: May 10, 2023 by Lara Proud

Please see the below screenshots of the Admin interfaces of the different versions of Deskpro. You can use these to identify which version of Deskpro you are currently using:

If you are using a version of Deskpro older than Legacy, contact support for details on how to upgrade.


Deskpro Legacy (Version 5)Copy link to Deskpro Legacy (Version 5) to clipboard

Agent Interface:

Admin Interface:
Copy link to Admin Interface: to clipboard

Deskpro Version 4Copy link to Deskpro Version 4 to clipboard

image (20).png

Deskpro Version 3Copy link to Deskpro Version 3 to clipboard


image (21).png





Deskpro Horizon (Version 6)Copy link to Deskpro Horizon (Version 6) to clipboard

Agent Interface:

Admin Interface:

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This Article Category Knowledge Base
Author
Lewis Stonier
Last update
May 10, 2023