Admin
- How do I customize the text that appears on my Help Center?
- How do I change the logo on the agent login screen?
- I'm having trouble with some forwarded emails not showing in the interface.
- What does the error: "Error with your forwarded email" mean?
- How do I set up an Outlook account as a ticket account for Cloud?
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Does Deskpro support multiple languages?
Lara Proud31.08.2023 г. -
19.06.2023 г.
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What does marking a ticket as spam do?
Eloise Rea22.06.2023 г. -
How am I able to setup ticket assignment workflows?
Chynah Hayde24.08.2023 г. -
31.08.2023 г.
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24.08.2023 г.
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Is time counted from when an SLA is applied?
Ben Henley24.08.2023 г. -
How do I disable keyboard shortcuts?
Sangeetha Lakshminarayana30.06.2023 г. -
How do I automatically assign agents to tickets they reply to using email?
Sangeetha Lakshminarayana13.09.2023 г. -
How do I generate debug information for a ticket ?
Sangeetha Lakshminarayana13.09.2023 г. -
21.07.2023 г.
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17.08.2023 г.
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How can I make agents record a solution for each ticket?
Chris Robinson24.08.2023 г. -
I can't load the Help Center editor
Christopher Nadeau17.08.2023 г. -
How do I add a custom favicon to the Help Center?
Chris Robinson24.08.2023 г. -
How to Download a Process Log
David Pinto29.08.2023 г. -
Hide Option to Upload an Account Photo in Help Center
Karsten Lloyd24.08.2023 г. -
How do I automatically tell users who submit tickets by email to use the Help Center?
Russell Chappell13.09.2023 г. -
7.09.2023 г.
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10.08.2023 г.
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How can I change the name of the "Contact Us" tab?
Matthew Watt30.08.2023 г. -
13.09.2023 г.
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How do I customize my embedded contact form?
Matthew Watt30.08.2023 г. -
How Do I Convert A Normal User to An Agent?
Alexandra Mead1.08.2023 г. -
29.08.2023 г.
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I'm having trouble with an error: "Email address already exists"
Felipe Bessa Coelho29.08.2023 г. -
10.08.2023 г.
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I'm having trouble getting Jira-related triggers to work
David Anjonrin-Ohu10.08.2023 г. -
How do I use ticket SLAs?
Cecilia Sam10.08.2023 г. -
30.08.2023 г.
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16.08.2023 г.
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Download ticket results as CSV
Christopher Nadeau17.08.2023 г. -
21.08.2023 г.
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What are the different interfaces in Deskpro?
Cecilia Sam21.08.2023 г. -
What are the default triggers for?
Ben Henley25.08.2023 г. -
29.08.2023 г.
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Why are some automatic Replies added as an Agent Note?
Lewis O'Connor29.08.2023 г. -
Overriding Messenger settings
Matthew Wray30.08.2023 г. -
1.10.2024 г.
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31.08.2023 г.
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1.09.2023 г.
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Can I use Active Directory to sign in my agents?
Nabeel Zahid8.09.2023 г. -
11.09.2023 г.
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11.09.2023 г.
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JIRA integration app
David Pinto12.09.2023 г. -
Using the Deskpro API browser
Lewis O'Connor13.09.2023 г. -
6.10.2023 г.
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13.09.2023 г.
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19.09.2023 г.
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Can I import data from other systems or helpdesks?
Sangeetha Lakshminarayana20.09.2023 г.
