Deskpro Support

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Configuration

How do I customize the text that appears on my Help Center?

Cecilia Sam

17.08.2023 г.
How do I change the logo on the agent login screen?

Alexandra Mead

17.08.2023 г.
I'm having trouble with some forwarded emails not showing in the interface.

Chynah Hayde

29.08.2023 г.
What does the error: "Error with your forwarded email" mean?

Chynah Hayde

24.08.2023 г.
How do I set up an Outlook account as a ticket account for Cloud?

Ben Henley

18.08.2023 г.
How do I make guides or knowledgebase articles only visible to agents?

James Godwin

24.08.2023 г.
I'm having trouble with being redirected to the wrong helpdesk address

James Godwin

24.08.2023 г.
How do I delete all my test tickets?

Simon Paulger

30.08.2023 г.
Ticket counts displaying incorrectly after using Reset Helpdesk feature

Ben Henley

11.09.2023 г.
Change the name of the Contact Us tab

Thomas Rolfe

13.09.2023 г.
CAPTCHAs not accepting correct responses

Chynah Hayde

3.10.2023 г.
How do I create and translate a custom phrase?

Hannah Scott

3.10.2023 г.
Why do all users seem to have the same IP address?

Phil Rigby

19.10.2023 г.
How Deskpro uses POP3

Phil Rigby

19.10.2023 г.
Translating your Messenger Widget

Lara Proud

9.01.2024 г.
How does Deskpro handle emails?

Phil Rigby

15.08.2024 г.
Understanding Deskpro's Agent & User Permissions

Alesia Burvin

1.10.2024 г.