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Suggestion DPQL Reports Bug Report Design Feedback
提交 Feature Request
Suggestion DPQL Reports Bug Report Design Feedback
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提交 Feature Request
Suggestion DPQL Reports Bug Report Design Feedback
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0
Specific sender set as always agent note
Chynah Hayde
May 23, 2023
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0
0
Merge Multiple Tickets at once
Viktoria
May 14, 2023
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0
0
Custom Field Data Import
Mark Loveridge
May 11, 2023
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0
0
I want to specify the items to be output in the CSV output of tickets.
Fusako Iwaya
May 10, 2023
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0
6
Form builder for time log and billing
Nejc Strmole
Apr 3, 2023
Collecting Feedback
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0
Make guides templated
Jeroen van der Steen
Mar 30, 2023
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0
0
add a new API call for 'date_last_modified'
Lewis Stonier
Mar 28, 2023
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0
0
Filtering on Categories in the Community
Zsolt Kiss
Mar 22, 2023
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0
0
Summary count when grouped by
Marion Abramo
Mar 20, 2023
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0
1
Inserting pictures into a community comment
Zsolt Kiss
Mar 19, 2023
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0
0
Filtering option on Custom Fileds in Community topics
Zsolt Kiss
Mar 11, 2023
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0
1
Disable new ticket creation on specific email account/s allowing replies for active tickets
Piotr Marchewka
Mar 9, 2023
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0
0
Integration to project management system Clickup
Christopher Broderick
Feb 23, 2023
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0
0
Agent option to enable reply formatting by default
Sam Menown
Jan 17, 2023
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0
0
SLA failed not clear enough
Sam Menown
Jan 12, 2023
Collecting Feedback
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0
Allow Users to view Problems
Koen Glotzbach
Dec 19, 2022
Collecting Feedback
0
0
Azure AD B2C
Dmytro
Dec 19, 2022
Collecting Feedback
0
0
Ability to change star to none
Sam Menown
Dec 1, 2022
Collecting Feedback
0
2
Ability to minimise collapse the reply box
Sam Menown
Nov 17, 2022
Collecting Feedback
0
0
Auto remove user from ticket by user reply/response mails
Onur Salman
Nov 17, 2022
Collecting Feedback
0
1
Ability to "HIDE" disabled users, organizations, etc. in Tickets
E Lee
Nov 15, 2022
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0
2
Ability to re-order lists
E Lee
Nov 15, 2022
Collecting Feedback
0
0
Feedback post v5 to v6 upgrade
Cory Rapp
Nov 10, 2022
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0
0
Notification about updated KB articles
Khaled Jmal
Nov 9, 2022
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0
0
Adding text beneath the Signature box
Anna Sundqvist
Oct 17, 2022
Collecting Feedback
0
1
Option to add agent validation to fields for statuses other than resolved
Bernarda Minov Petkov
Oct 4, 2022
Collecting Feedback
0
0
Subscribe a batch of users to new/modified knowledgebase articles
Wood, Andy
Aug 19, 2022
Collecting Feedback
0
1
Define default status for publish
Kevin
Aug 19, 2022
Collecting Feedback
0
0
Display deleted tickets in addition to Open and Resolved
Elyse
Aug 11, 2022
Collecting Feedback
0
1
Feature to redirect email
Christine Loh
Aug 5, 2022
Collecting Feedback
0
0
Option to change sorting order of ticket content
Jonas
Aug 4, 2022
Under Review
1
9
DQPL: Total ticket open time - Work hours only
Izsak Szikra
Jul 20, 2022
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0
2
Filter articles via brand with the api
Kate McCully
Jul 19, 2022
Collecting Feedback
0
0
Adding support for O365 Protected messages
Lewis Stonier
Jul 6, 2022
Collecting Feedback
0
1
We would like user groups split by brand
Luke Bryant
Jul 4, 2022
Collecting Feedback
0
1
Add Guide pages to multiple Guides
Bas Rikkerink
Jul 4, 2022
Collecting Feedback
0
0
Task should only be allowed to close if the Minimum Number of Characters are entered on it
Dinesh Babu
Jun 23, 2022
Collecting Feedback
0
1
How to add 'Resolve ticket' buttons at the ticket list of clients' web-view?
Aleksei
May 18, 2022
Collecting Feedback
0
2
Add notes to locked tickets
Michael Cohen
May 16, 2022
Collecting Feedback
0
2
Improve trigger options for tasks
Vince Ragozzino
Apr 21, 2022
Collecting Feedback
0
6
Print/PDF reports
Peter Tse
Apr 20, 2022
Collecting Feedback
0
3
SLA is completed only when the second agent response when an agent creates a ticket
Christine Loh
Apr 20, 2022
Collecting Feedback
0
3
Custom ring voice
Zachery Woods
Apr 12, 2022
Collecting Feedback
0
5
Notifications for blocked attachments
Jeroen van der Steen
Apr 12, 2022
Collecting Feedback
0
2
Language of messenger widget embedded on a different site changing according to language of website
Filter TB
Apr 7, 2022
Collecting Feedback
0
3
Additional total times in DPQL
Joshua Thompson
Apr 5, 2022
Collecting Feedback
0
3
Sending messages to ccs without sending to the ticket owner
Kieron Hill
Apr 5, 2022
Collecting Feedback
0
0
Creating a trigger to later the way users receive agent reply triggers
Kieron Hill
Mar 28, 2022
Collecting Feedback
0
0
Action Code to add CCs to a ticket
Ramirez, Javier
Mar 18, 2022
Collecting Feedback
0
2
Reports custom data parent value
Christine Loh
Mar 17, 2022
Collecting Feedback
0