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Likes Title / Author Status Comments Activity
34 Adding CCs to tickets when creating them using the API
Alexandru Filipov
Jan 14, 2014 		Collecting Feedback 0
30 Changing the Download URL occasionally generates incorrect file size
Joe Davis
Jan 8, 2014 		Collecting Feedback 0
28 Prevent PDF downloads from opening via raw URL
Joe Davis
Jan 8, 2014 		Collecting Feedback 0
30 Expose online/offline status by department in live chat
Thomas Barker
Jan 6, 2014 		Under Review 0
36 Clicking Create Article in Tabular Results View
Brian Polackoff
Dec 12, 2013 		Collecting Feedback 0
34 Allow responding to a different user
Jan Bakalar
Dec 10, 2013 		Collecting Feedback 1
39 Add a filter 'To email address'
Jan Bakalar
Dec 6, 2013 		Collecting Feedback 0
85 Integration with LanSweeper/DeskTop Central for Asset Selection
Tom Lucas
Dec 4, 2013 		Collecting Feedback 0
37 One customer with several organizations
Raul Lopez
Oct 30, 2013 		Collecting Feedback 3
29 Default Notification settings per Agent Permission Group
Joe Davis
Oct 25, 2013 		Collecting Feedback 0
43 Allow Users to modify (edit & delete) their Comments
Joe Davis
Oct 25, 2013 		Collecting Feedback 0
34 Feature request: trigger on geolocation, emailcodes for users, email tab view
Kevin Neufeld
Oct 23, 2013 		Collecting Feedback 0
46 Change the colour of the Ticket Lock notice when ticket locked by another user.
Richard Smith
Sep 23, 2013 		Collecting Feedback 0
38 Sort Replies in User Interface
Tommy Jackson
Aug 30, 2013 		Collecting Feedback 0
48 Billing Report for hours only instead of days
Lisa Bonner
Aug 1, 2013 		Collecting Feedback 0
45 Please add the OPEN DATE to the ticket view within People
Maurice Rosenbaum
Jul 29, 2013 		Collecting Feedback 0
42 Article Ordering
Tommy Jackson
Aug 23, 2021 		Under Review 10
36 JSONP support for API
Schat.net
Jul 2, 2013 		Collecting Feedback 0
46 Disable "Change Password" functionality if user is from an external UserSource
Tom Lucas
Jun 13, 2013 		Collecting Feedback 2
41 Restrict knowledgebase categories queried when submitting tickets
Francis
Jun 10, 2013 		Collecting Feedback 0
37 Add a "copy message to new ticket" to ticket "Actions"
Jason Speck
May 21, 2013 		Collecting Feedback 2
46 XMPP support for Live Chat
Tom Lucas
May 11, 2013 		Collecting Feedback 0
46 Option to send "the user email request for feedback" only once
Tom Lucas
May 8, 2013 		Collecting Feedback 0
38 Reporting Interface / Feedback Feed does not honor timezone
Tom Lucas
May 7, 2013 		Collecting Feedback 0
61 Stats for end users about the quality of support provided
adnx
May 7, 2013 		Under Review 1
47 Date picker for news section
adnx
May 7, 2013 		Collecting Feedback 0
57 Field mapping of external usersources
Tom Lucas
May 2, 2013 		Collecting Feedback 1
62 Better field layout - not just vertical
Aled Treharne
Apr 1, 2013 		Collecting Feedback 1
50 Sync Deskpro tasks with iCal, Google Cal?
Jim
Feb 25, 2013 		Collecting Feedback 1
53 Adding Knowledgebase as an article in a ticket
Allan Banks
Feb 15, 2013 		Collecting Feedback 1
47 Mark individual messages on a ticket within a conversation with colors on ticket panel
Kőrösi Zoltán
Feb 14, 2013 		Collecting Feedback 0
36 E-Mail Notification Quick-Disable
Terry Cook
Feb 13, 2013 		Collecting Feedback 0
33 Non-english characters in urls
Kőrösi Zoltán
Feb 11, 2013 		Collecting Feedback 0
50 Can't change the built in feedback status titles
Kőrösi Zoltán
Feb 11, 2013 		Collecting Feedback 0
37 Sort the built in lists by name
Kőrösi Zoltán
Feb 11, 2013 		Collecting Feedback 0
37 Suspend organisation similar to disabling a user
Aled Treharne
Jan 10, 2013 		Collecting Feedback 4
59 Use a better code editor when editing templates
Eric Warnke
Dec 20, 2012 		Collecting Feedback 1
41 Sort Ticket History
Eric Warnke
Nov 26, 2012 		Collecting Feedback 1
70 Collapsible Interface Elements
Eric Warnke
Nov 26, 2012 		Collecting Feedback 2
18 Reverse order of ticket reply section
Ryan
Nov 15, 2012 		In Development 10
61 Content "helpful" rating options
michael Offenbecher
Oct 30, 2012 		Collecting Feedback 0
54 Trigger criteria for null or blank
Christopher Callaham
Oct 19, 2012 		Collecting Feedback 1
43 Billing Default timer to Off
Christopher Callaham
Oct 15, 2012 		Collecting Feedback 0
51 Different ticket refs per department
Aled Treharne
Aug 20, 2012 		Collecting Feedback 0
217 Agent on vacation or out of working hours setting for agents
michael Offenbecher
Jul 17, 2012 		Collecting Feedback 14
104 Ability to open a chat with an agent-side
alex
Jul 16, 2012 		Planning 1
22 Browser tabs having title as subject line of ticket open
Dale Staton
Mar 21, 2012 		Collecting Feedback 0