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Suggestion (137)
View all SuggestionsDPQL Reports (9)
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We can run the report below to find the percentage of tasks that we are completi...
3Y -
This report gives us a count of positive, negative and neutral satisfaction rati...
3Y -
This query generates a list of users who have a value for a custom field which i...
3Y -
Unresolved ticket broken down by organizations: SELECT tickets.id, tickets.date...
3Y
Feature Request (1295)
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Hi Nik, Thank you for this feature request and much apologies for the delay, thi...
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We would like the ability to display problems and the status of the resolutions ...
1M -
Could you please provide support for Azure AD B2C?
1M -
Currently you can add agent validation on fields specifically when the ticket i...
3M
Bug Report (119)
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when merging company records (eg for a duplicate company name), Tickets are merg...
1Y -
Hi Michael - V2 is the officially supported version. My apologies for the confus...
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Hi Marion, sorry to hear the feedback here. Can you give us any more specific ex...
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Wow thought it was normal cause of Chrome memory hog but glad to see we are not ...