Skip to main content
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Contact Us

New to Deskpro Support? Register for an account

Need a password reminder?
Bug Report Design Feedback
Submit Feature Request
Bug Report Design Feedback
Phản hồi
Phản hồi
Submit Feature Request
Bug Report Design Feedback
Likes
Title / Author
Trạng thái
Bình luận
Activity
46
More settings for ticket deflection
Karina Kondrasheva
26 thg 1, 2016
Collecting Feedback
0
44
Split permissions out such it's possible to only inhibit edits to replies sent externally.
Nik Smit
21 thg 1, 2016
Collecting Feedback
1
45
Windows 10 Mobile App
Ibrahim
16 thg 1, 2016
Collecting Feedback
0
47
incorporate a "you can book me" feature.
Scott Hardy
15 thg 1, 2016
In Development
1
40
Custom Fields Dependent on Organization
Nik Kov
12 thg 1, 2016
Collecting Feedback
0
40
Additional Avatar Sources
Will Polley
11 thg 1, 2016
Collecting Feedback
0
46
Regarding Article, comment validation
Kenneth
5 thg 1, 2016
Collecting Feedback
0
49
Granular Field Visibility Access in the CRM
Mike Sheldon
30 thg 12, 2015
Collecting Feedback
0
323
Mass Action Add "Problem","Note", and "Merge"
Nik Kov
28 thg 12, 2015
Collecting Feedback
6
27
Display Options for Layouts
Kyle Oliveira
21 thg 12, 2015
Collecting Feedback
2
36
@ Mentions in snippets
Matthew Baines
16 thg 12, 2015
In Development
1
37
Show fail date as a Display option
Malou
9 thg 12, 2015
Collecting Feedback
1
57
Working Hours for ticket triggers and escalations
Justin
7 thg 12, 2015
Collecting Feedback
3
47
Allow recently created articles on KB to be marked as *NEW*
Chris bridges
26 thg 11, 2015
Collecting Feedback
0
29
Macros that prompt for input
Steve Miller
18 thg 11, 2015
Collecting Feedback
0
34
Macros outside of tickets
Steve Miller
18 thg 11, 2015
Collecting Feedback
0
35
Display CAPTCHA on first page of Feedback
Steve Miller
16 thg 11, 2015
Collecting Feedback
0
38
Task creation usability enhancement
Steve Miller
16 thg 11, 2015
In Development
1
55
Ability to edit published knowledgebase articles, but keep edits as draft
Peter Jackson
16 thg 11, 2015
Collecting Feedback
2
37
Organization users' time zone matching made easier
Petros K.
16 thg 11, 2015
Collecting Feedback
0
39
I want to be able to set a Users name and email automatically in the Chat Widget
Josué Teixeira
12 thg 11, 2015
Collecting Feedback
1
28
Deactivate or limit API logging
Timo Heil
12 thg 11, 2015
Collecting Feedback
0
25
Search via the Product root/familiy as well as version
Matthew Baines
11 thg 11, 2015
Collecting Feedback
0
34
Send email to Teams as well as individuals
Jason Gillan
11 thg 11, 2015
Collecting Feedback
0
30
Replying to tickets by email that can add follower
Mahmoud Sheikhian
11 thg 11, 2015
Collecting Feedback
0
35
Ability to search inside of attachment like PDF and word and text files
Mahmoud Sheikhian
11 thg 11, 2015
Collecting Feedback
0
30
Exchange public folder support
Terje J
11 thg 11, 2015
Collecting Feedback
1
33
Adjustable column headers in agent interface
Martin Brule Jr.
6 thg 11, 2015
Collecting Feedback
0
29
Hide disabled users from Agent searches
Simon Frost
6 thg 11, 2015
Collecting Feedback
0
34
More control over SLA alerts
James
4 thg 11, 2015
Collecting Feedback
0
43
Adding a Service Catalog within Deskpro (ITIL)
Adam Smeets
30 thg 10, 2015
Collecting Feedback
0
45
Possibility to translate Signature
Marcel Menten
14 thg 10, 2015
Collecting Feedback
0
28
Make time registration as duty field mandatory for agent
Angelika Buchegger
12 thg 10, 2015
Collecting Feedback
0
37
Add download hotlinks via API
Jason Speck
1 thg 10, 2015
Collecting Feedback
0
23
Toggle showing user email address
Jeremy Budd
29 thg 9, 2015
Collecting Feedback
0
45
Filter for "Last Agent Note"
Angelika Buchegger
29 thg 9, 2015
Collecting Feedback
2
34
Sort list pane view by clicking on head of column
Frédéric Zouaï
17 thg 9, 2015
Collecting Feedback
1
31
Please add search articles by author
Abhijit Dhumal
17 thg 9, 2015
Collecting Feedback
0
36
Testing for Office Hours in Templates
Kris van der Starren
7 thg 9, 2015
Collecting Feedback
0
38
Ability to filter tickets by JIRA status
Joel
5 thg 8, 2015
Collecting Feedback
0
26
Delegate the maintenance of Knowledgebase articles to non-Agents
Ben A.
3 thg 8, 2015
Collecting Feedback
0
67
Group Custom Reports
David Jones
17 thg 7, 2015
Collecting Feedback
2
45
Add Today as relative date
Aren Dowden
15 thg 7, 2015
In Development
2
31
Tickets filter in mobile version
Tommy Jackson
10 thg 7, 2015
Collecting Feedback
0
35
Add an attachement using the JIRA app in Deskpro
Andreas
6 thg 7, 2015
Collecting Feedback
1
157
Disregard tickets ONHOLD from SLA-plan
Andreas
6 thg 7, 2015
In Development
3
30
Agent Unable to Set Language on New Ticket
Chris
30 thg 6, 2015
Collecting Feedback
0
36
List of user Downloads through the REST API
Joe Davis
29 thg 6, 2015
Collecting Feedback
0
38
Enable Trigger on Billing & Logs add/update
guyot frederic
18 thg 6, 2015
Collecting Feedback
0
35
Condensed view of Ticket & messages in Agent Interface
Corey Johnson
16 thg 6, 2015
Collecting Feedback
0