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Community
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Title / Author
Status
Comments
Activity
0
News comment's access via API
Zsolt Kiss
13. 10. 2023.
Report
0
0
Improve Task Functionality
Kim Gilmour
12. 10. 2023.
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0
0
Optional Plain Text Templates for Email Templates
Justin Robles
11. 10. 2023.
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0
1
Create users without email
Colin
5. 10. 2023.
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0
0
Allow multiple entries on search words - Creating an article
Colin
5. 10. 2023.
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0
1
Show ticket count in lists
Robert Lochen
27. 9. 2023.
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0
1
Add Ticket Number to Tab info when hovering and Reordering of Tabs
Nicole Ojeda
9. 8. 2023.
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0
1
Copy fields from Grid view without Opening ticket
Nicole Ojeda
8. 8. 2023.
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0
5
Labels - Department based segregation
Izsak Szikra
8. 8. 2023.
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0
1
Allow a ‘minimum business days’ configuration of date picker
Robert Lochen
2. 8. 2023.
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0
0
Tooltips on Lock-Symbols
Jule Höhning
19. 7. 2023.
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0
1
Ticket field - Select field - To hide an option from user form only
Sangeetha Lakshminarayana
10. 7. 2023.
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0
0
I would like the "Search in top bar" to include custom field searches by default
Ivan
20. 6. 2023.
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0
1
Mass Action to Link tickets
Robert Lochen
15. 6. 2023.
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0
1
Mass Actions based on a common parent ticket
Kim Gilmour
7. 6. 2023.
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0
1
manually set usersource_sync time
Lewis Stonier
7. 6. 2023.
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0
1
Apply Permissions\Department at the Article level
Mark Loveridge
6. 6. 2023.
Report
1
1
Privacy between departments
Chynah Hayde
6. 6. 2023.
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1
0
Report Unassigned Tickets on Dashboard
Derek Mines
6. 6. 2023.
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0
0
Specific sender set as always agent note
Chynah Hayde
23. 5. 2023.
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0
0
KB articles ordered by publish date, oldest on top
Joël Messas
16. 5. 2023.
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0
0
Merge Multiple Tickets at once
Viktoria
14. 5. 2023.
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0
0
Custom Field Data Import
Mark Loveridge
11. 5. 2023.
Report
0
0
I want to specify the items to be output in the CSV output of tickets.
Fusako Iwaya
10. 5. 2023.
Report
0
4
Configurable Look&Feel of Agent sight
Michael
13. 4. 2023.
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0
0
Auto assign agent and team once you open the ticket
Aimee Mendoza
11. 4. 2023.
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0
6
Form builder for time log and billing
Nejc Strmole
3. 4. 2023.
Collecting Feedback
0
0
Make guides templated
Jeroen van der Steen
30. 3. 2023.
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0
1
Change or improve default publish editor for more advanced edits
Jeroen van der Steen
30. 3. 2023.
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0
0
add a new API call for 'date_last_modified'
Lewis Stonier
28. 3. 2023.
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0
1
Filtering on Categories in the Community
Zsolt Kiss
22. 3. 2023.
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0
0
Summary count when grouped by
Marion Abramo
20. 3. 2023.
Collecting Feedback
1
4
Inserting pictures into a community comment
Zsolt Kiss
19. 3. 2023.
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0
0
Filtering option on Custom Fileds in Community topics
Zsolt Kiss
11. 3. 2023.
Report
0
1
Disable new ticket creation on specific email account/s allowing replies for active tickets
Piotr Marchewka
9. 3. 2023.
Report
0
1
Default Option: Forward as a New Ticket
Neil Davis
13. 2. 2023.
Collecting Feedback
0
0
SLA failed not clear enough
Sam Menown
12. 1. 2023.
Collecting Feedback
0
0
Allow Users to view Problems
Koen Glotzbach
19. 12. 2022.
Collecting Feedback
0
0
Azure AD B2C
Dmytro
19. 12. 2022.
Collecting Feedback
0
0
Auto remove user from ticket by user reply/response mails
Onur Salman
17. 11. 2022.
Collecting Feedback
0
1
Ability to "HIDE" disabled users, organizations, etc. in Tickets
E Lee
15. 11. 2022.
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0
4
Ability to re-order lists
E Lee
15. 11. 2022.
Collecting Feedback
0
0
Feedback post v5 to v6 upgrade
Cory Rapp
10. 11. 2022.
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0
0
Notification about updated KB articles
Khaled Jmal
9. 11. 2022.
Report
0
1
Option to add agent validation to fields for statuses other than resolved
Bernarda Minov Petkov
4. 10. 2022.
Collecting Feedback
0
0
Subscribe a batch of users to new/modified knowledgebase articles
Wood, Andy
19. 8. 2022.
Collecting Feedback
0
1
Define default status for publish
Kevin
19. 8. 2022.
Collecting Feedback
0
0
Display deleted tickets in addition to Open and Resolved
Elyse
11. 8. 2022.
Collecting Feedback
0
1
Feature to redirect email
Christine Loh
5. 8. 2022.
Collecting Feedback
0
10
DQPL: Total ticket open time - Work hours only
Izsak Szikra
20. 7. 2022.
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0