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Bug Report Design Feedback
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Bug Report Design Feedback
Community
Community
Submit Feature Request
Bug Report Design Feedback
Likes
Title / Author
Status
Comments
Activity
5
Notifications for blocked attachments
Jeroen van der Steen
12. 4. 2022.
Collecting Feedback
0
2
Language of messenger widget embedded on a different site changing according to language of website
Filter TB
7. 4. 2022.
Collecting Feedback
0
68
Merge multiple tickets into one
Stefan Behrens
6. 4. 2022.
Collecting Feedback
3
5
Additional total times in DPQL
Joshua Thompson
5. 4. 2022.
Collecting Feedback
0
3
Sending messages to ccs without sending to the ticket owner
Kieron Hill
5. 4. 2022.
Collecting Feedback
0
4
Email confirmation receipt
Grigory Murashov
1. 4. 2022.
Collecting Feedback
1
0
Creating a trigger to later the way users receive agent reply triggers
Kieron Hill
28. 3. 2022.
Collecting Feedback
0
0
Action Code to add CCs to a ticket
Ramirez, Javier
18. 3. 2022.
Collecting Feedback
0
2
Reports custom data parent value
Christine Loh
17. 3. 2022.
Collecting Feedback
0
0
Add Notification
a.karagiannis@enartia.com
15. 3. 2022.
Collecting Feedback
0
3
Changing timeframes on the Group By Selection
Christine Loh
11. 3. 2022.
Collecting Feedback
0
0
Organization Managers should not be cc'd on their own tickets
Marion Abramo
7. 3. 2022.
Collecting Feedback
0
0
Separate the owned and team agent permissions
Chris Radi
4. 3. 2022.
Collecting Feedback
0
0
Allow a user to be created within Deskpro without the need for an email address.
Colin
3. 3. 2022.
Collecting Feedback
0
6
Multiple questions in the satisfaction survey
Matthew Wray
28. 2. 2022.
Collecting Feedback
1
5
Voice - Tiered Queues/Overflow
Zachery Woods
25. 2. 2022.
Collecting Feedback
0
3
Ability in triggers to select parent value
Amabel Watkins
23. 2. 2022.
Collecting Feedback
0
6
Scheduled tickets/tasks
Dennis Joy
8. 2. 2023.
Collecting Feedback
1
2
Auto-correct and auto-capitalise words in the reply box
OJ Olegario
3. 2. 2022.
Collecting Feedback
0
3
Create report that is able to link articles to brands
Lore Durieu
1. 2. 2022.
Collecting Feedback
0
7
Forward an email into an existing ticket
Matthew Wray
31. 1. 2022.
Collecting Feedback
0
2
Link to Support page on the Agent Interface more accessible
Marion Abramo
8. 2. 2023.
Collecting Feedback
0
2
Alerts for incoming email processing errors
Matthew Wray
8. 2. 2023.
Collecting Feedback
1
1
Ability to create HTML Knowledge, News and Guides
Marion Abramo
26. 1. 2022.
Collecting Feedback
0
2
Custom Messenger buttons
Jared
8. 2. 2023.
Collecting Feedback
0
2
Process agent email replies to notes as notes, and emails to replies as replies.
Alex Tumanov
8. 2. 2023.
Collecting Feedback
0
2
Include Approval information in PDF Export of ticket
Matthew Wray
8. 2. 2023.
Collecting Feedback
0
10
Improve colors options for stacked bar graphs
Aïdée Carrière
8. 2. 2023.
Collecting Feedback
0
48
Deskpro Search Metadata Description
Alexander Lloyd Clemons
8. 2. 2023.
Collecting Feedback
0
16
Reporting for ignored calls on Voice Round Robin
Brandon Skinner
8. 2. 2023.
Collecting Feedback
0
5
Adding Audio Option for Deskpro Captchas
Michael Bittle
23. 11. 2021.
Collecting Feedback
0
7
Knowledgebase articles should only show up in the language of the user’s choice on the helpcenter
Ulf Kronsell
22. 11. 2021.
Collecting Feedback
0
4
Have widget menu visible at all times on dashboards
Amabel Watkins
22. 11. 2021.
Collecting Feedback
0
5
API endpoint for per organization custom field
Marlon
18. 11. 2021.
Collecting Feedback
0
0
Ability to disable SLA warnings and/or create Triggers on whether a ticket has an agent message
Jeroen van der Steen
15. 11. 2021.
Report
0
5
Customisable tab title
Simon Frost
8. 2. 2023.
Collecting Feedback
0
22
Hover pop-up for ticket subject line
Joël Messas
27. 10. 2021.
Collecting Feedback
0
5
Option to change subject line on ticket when user's email contains a different subject
Matthew Wray
26. 10. 2021.
Collecting Feedback
0
25
Full Message View Permanent
hojjat mehrabi
20. 10. 2021.
Collecting Feedback
0
0
Please add ticket satisfaction criteria to the ticket search function on the Agent site
Fusako Iwaya
15. 10. 2021.
Report
0
0
Search, categories and filter for uploaded images - knowledgebase
Colin
7. 10. 2021.
Report
0
0
Able to delete your previously uploaded images into knowledgebase
Colin
7. 10. 2021.
Report
0
5
Confirmation message pop up when changing department of a ticket
Amabel Watkins
27. 9. 2021.
Collecting Feedback
0
0
Search/filter and delete options for uploaded images
Colin
16. 9. 2021.
Collecting Feedback
0
6
Set triggers to run based on SLA statuses changing
Amabel Watkins
13. 9. 2021.
Collecting Feedback
0
0
Embedded Widget - Screenshot Function
Brandon Williams
7. 9. 2021.
Collecting Feedback
0
0
Embedded Widget - Context Sensitive Help
Brandon Williams
7. 9. 2021.
Report
0
0
Send the admin a notification when e-mail is rejected
Khaled Jmal
6. 9. 2021.
Collecting Feedback
0
0
Define working hours for escalations
Khaled Jmal
6. 9. 2021.
Report
0
0
Possibility to change default values for ticket advanced search
Stéphane Marteau
3. 9. 2021.
Report
0