Likes
Title / Author
Status
Comments
Activity
Task should only be allowed to close if the Minimum Number of Characters are entered on it
Dinesh Babu
23. 6. 2022.
0
0
SLA is completed only when the second agent response when an agent creates a ticket
Christine Loh
20. 4. 2022.
0
Language of messenger widget embedded on a different site changing according to language of website
Filter TB
7. 4. 2022.
0
0
Process agent email replies to notes as notes, and emails to replies as replies.
Alex Tumanov
8. 2. 2023.
0
Knowledgebase articles should only show up in the language of the user’s choice on the helpcenter
Ulf Kronsell
22. 11. 2021.
0
Ability to disable SLA warnings and/or create Triggers on whether a ticket has an agent message
Jeroen van der Steen
15. 11. 2021.
0
Option to change subject line on ticket when user's email contains a different subject
Matthew Wray
26. 10. 2021.
0
Please add ticket satisfaction criteria to the ticket search function on the Agent site
Fusako Iwaya
15. 10. 2021.
0