Specific sender set as always agent note - Community / Feature Request - Deskpro Support

Specific sender set as always agent note Report

Chynah Hayde

A setting within the helpdesk that will prompt tickets from a specified user to be converted into notes upon entering the helpdesk.
Example:
If:
sender = example@domain.com
Action:
set message to agent note

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New Feature Request

Author: Chynah Hayde
Last update: 4. 12. 2023.
Category: Tickets

Specific sender set as always agent note - Community / Feature Request - Deskpro Support

Specific sender set as always agent note Report

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