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Suggestion DPQL Reports Bug Report Design Feedback
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Suggestion DPQL Reports Bug Report Design Feedback
Spätná väzba
Spätná väzba
Submit Feature Request
Suggestion DPQL Reports Bug Report Design Feedback
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Status change
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Activity
Bulk-Remove Users
… Collecting Feedback
2
Changing Type for Custom Fields
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0
Mass change ticket owner
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0
Sort Articles in Category View
Report 3 mesiace Collecting Feedback
1
Force ticket matching on ref. code in subject
Report 3 mesiace Collecting Feedback
2
Action codes for time log and billing
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0
Round Robin Permissions
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3
Add more date variables to make it easier to create Quarterly reports
… Collecting Feedback
1
Viewing tickets from different brands through the same portal
… Collecting Feedback
0
Restrict the Agent and Agent Teams that can be selected in the ticket assignment drop-down menus
… Collecting Feedback
0
Share Hidden Flags
… Collecting Feedback
0
Insert KB article link/content into ticket if the search is used
Report 5 mesiacov Collecting Feedback
0
Agent Avatar
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1
Mass Update Existing Users Language with Trigger
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0
Show more than 50 tickets in the ticket overview
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0
more triggers in CRM
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1
Preferred Organization Language
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2
I want to be able to customize the default Follow Up action type
… Collecting Feedback
1
New line in chat text
… Collecting Feedback
0
Simplify the values for the built-in Timezone field
… Collecting Feedback
0
Making Agent Notes more Visible in Emails
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0
Allow User to see Agents Following Ticket
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0
Pending article notifications
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0
Icons for brands
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0
Option to subscribe all agents to the Knowledgebase
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0
Translation option for Guides
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1
Problems and incidents as a criteria in Filters
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0
Lookup Fields and Phone Validation
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0
Edit Warning Box
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0
Username Login for Users
… Collecting Feedback
1
Filter Notifications
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0
When viewing a ticket in the user portal, add option to show all messages on one page (remove pagination)
… Collecting Feedback
0
Better visibility of absolute dates/times for tickets on user portal
… Collecting Feedback
0
Change default selection in chat dropdown?
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0
Non-agent functionality for crearting tickets from a forward
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0
Article agent permissions
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0
Ability to change the reporting widget colours
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1
Multilevel Department
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0
Ability for customers to view ticket 'Status' in the user portal
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0
Speech recognition & Deskpro...
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0
Article Permissions
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0
Feedback Form For "Helpful" Chats
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0
Increase Chat Permission Options
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0
Need more ticket metadata when clicking on customer
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0
Snippet Owner
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0
Any way to just disply the date/time on a comment
… Collecting Feedback
0
Send e-mails when a community posting has x votes
… Collecting Feedback
0
Allow the ability to attach multiple files at once
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0
Allow agents to add an attachment when editing an existing message/note
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0
Speeding up the loading of agent's interface
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1