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Centro de Ajuda
Base de Conhecimentos
Billing, Consultancy & Sales
Billing, Consultancy & Sales
Payment & Renewals
(22)
Deskpro Pricing
How many users can I have?
Why is Deskpro On-Premise pricing based on a subscription model?
Managing and extending your Deskpro On-Premise license
What happens if I want to change the number of agents I pay for?
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Security & Data
(3)
Where will my data be hosted?
Can you host my Cloud data within the EU?
Deskpro Security
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Legal Policies
(3)
Deskpro Privacy Policy
Deskpro End-User License Agreement
Deskpro Terms of Service
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Consultancy & Services
(7)
Admin & Agent Training
Integrations
Custom Product Development
Can Deskpro upgrade my on-premise instance on my behalf?
On-Premise Installation & Upgrades
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Additional Services FAQs
(7)
Do you provide training?
Can I import the tickets and other information from my legacy helpdesk?
What resources are available for teaching agents to use Deskpro?
Can I pay you to add a feature to Deskpro?
What do I do if I need a specific feature?
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How to license a new Deskpro On-Premise Installation
CD
Colin Dunn
21/08/2024
How do I delete all my test tickets?
Simon Paulger
30/08/2023
What are Lite Agents?
Lara Proud
26/03/2025
Adding Service Credits to your Deskpro account
Lara Proud
19/05/2025
