Deskpro Support

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Payment & Renewals

Do you offer Annual or Monthly Billing?

Ben Henley

10/08/2023
What limitations do the trial versions have?

Ben Henley

11/11/2024
How do I update my billing contact details?

Ben Henley

10/08/2023
Can I pay you to add a feature to Deskpro?

Ben Henley

10/08/2023
Can you take an ACH payment (US bank transfer)?

Ben Henley

10/08/2023
Is Deskpro available on the G-Cloud Digital Marketplace?

Ben Henley

10/08/2023
I bought a license but entering the code into my On-Premise demo does nothing

Ben Henley

10/08/2023
Can I pay by check?

Ben Henley

10/08/2023
I want to buy Deskpro but I need you to send me a quote or invoice

Ben Henley

10/08/2023
My company is VAT-registered in the EU. How do I get an invoice without VAT?

Ben Henley

10/08/2023
Deskpro Pricing

Chris Padfield

01/08/2023
What do you charge for maintenance?

Ben Henley

10/08/2023
What do you charge for supporting Deskpro?

Ben Henley

10/08/2023
Do you charge for updates to Deskpro?

Ben Henley

10/08/2023
Do I need to reinstall Deskpro On-Premise when my trial ends?

Ben Henley

10/08/2023
Can you send me a quote for buying Deskpro, or an invoice for renewal?

Ben Henley

10/08/2023
Can I buy part-time or Lite Agent licenses?

Ben Henley

03/10/2024
What happens if I want to change the number of agents I pay for?

Ben Henley

10/08/2023
Managing and extending your Deskpro On-Premise license

Ben Henley

10/08/2023
Why is Deskpro On-Premise pricing based on a subscription model?

Ben Henley

10/08/2023
How many users can I have?

Chris Padfield

10/08/2023
I renewed my On-Premise license and entered it, but Deskpro still says the license is expired

Ben Henley

10/08/2023