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Show text on the portal only to a certain usergroup - Knowledgebase / Deskpro Legacy - Deskpro Support

WARNING: You're browsing documentation for an older version of Deskpro. For the most up-to-date version, see: How can I show text on the Help Center only to a certain usergroup?

Show text on the portal only to a certain usergroup

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Question:

How do I edit a portal template to show some text only to users who belong to a particular usergroup?

 

Answer:

First, look up the ID number of the usergroup in Admin > CRM > Usergroups with the small gear icon at the top right of the usergroup list.

 

Now add this to the portal template where you want the message to appear:

 

{% if app.user.isMemberOfUsergroup(N) %}

Text to display

{% endif %}

 

replacing N with the ID of the usergroup, and putting the message you want in place of "Text to display".

 

See the admin manual for full details about editing Deskpro templates.

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