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Include user message in SLA alert email - Community / Feature Request - Deskpro Support

New Feature Request
Include user message... Samfunnet
28

Include user message in SLA alert email Collecting Feedback

We have recently begun using SLAs and would like to be able to include the user's message in the warning/failure email template. This is not currently supported.

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New Feature Request
Include user message... Samfunnet

Etiketter

Emails SLAs Users
Forfatter
Tommy Jackson
Creation date
22. jan. 2014
Last update
2. aug. 2017
Publish date
22. jan. 2014
Category
Tickets