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How can I set different SLA response times for weekdays and weekends? - Kennisbank / Deskpro Legacy - Deskpro Support

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How can I set different SLA response times for weekdays and weekends?

Voor het laatst bijgewerkt door: 24 aug 2023 door Hannah Scott

Question:

How can I set up an SLA with different response times for weekdays and weekends?

Answer:

Please see Different SLA response times for weekdays and weekends in the admin manual.

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Auteur: Ben Henley
Creation date: 12 jan 2015
Last update: 24 aug 2023
Publish date: 13 jan 2015