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To have trigger criteria based on agent online/offline status - Community / Feature Request - Deskpro Support

New Feature Request

7

To have trigger criteria based on agent online/offline status Collecting Feedback

Rafie

The ability for a trigger's criteria to be 'if assigned agent is <online> THEN....'

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New Feature Request

Auteur: Rafie
Creation date: 24 mrt 2021
Last update: 17 nov 2023
Publish date: 24 mrt 2021
Category: Automations