Include user message in SLA alert email - Community / Feature Request - Deskpro Support

Include user message in SLA alert email Collecting Feedback

Tommy Jackson

We have recently begun using SLAs and would like to be able to include the user's message in the warning/failure email template. This is not currently supported.

Reactie toevoegen

Inloggen
Registreren

New Feature Request

Auteur: Tommy Jackson
Creation date: 22 jan 2014
Last update: 2 aug 2017
Publish date: 22 jan 2014
Category: Tickets

Include user message in SLA alert email - Community / Feature Request - Deskpro Support

Include user message in SLA alert email Collecting Feedback

Reactie toevoegen

Labels