Admins to set ticket filter views globally - Community / Feature Request - Deskpro Support

Admins to set ticket filter views globally Collecting Feedback

Simone Cesana

We would like the ability for an admin to select filters and grouping for the various ticket view (eg. resolved, awaiting user etc) and have them apply to all agents, so that all agents have the same groupings and orderings for the ticket views.

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New Feature Request

Auteur: Simone Cesana
Creation date: 23 feb 2021
Last update: 23 feb 2021
Publish date: 23 feb 2021
Category: Tickets

Admins to set ticket filter views globally - Community / Feature Request - Deskpro Support

Admins to set ticket filter views globally Collecting Feedback

Reactie toevoegen

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