Dashboard
Latest status changes
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… Collecting FeedbackWarning / notification to reassign tickets before deleting user
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… Collecting FeedbackThe ability to 'enable subject matching' on specified domains only
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… Collecting FeedbackLock icon in condensed ticket list view
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… Collecting FeedbackNotifications for attachments removed from emails due to file size
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… Collecting FeedbackLimit total number of tickets assigned to an agent
Agent Guide
This guide provides an overview of how to use Deskpro as an agent to help your users.
View GuideAdmin Guide
This guide explains the details of installing, configuring and managing a Deskpro helpdesk as an Administrator.
View GuideReports Guide
This guide offers an introduction to viewing data about your helpdesk usage in the Reports feature.
View GuideVoice Guide
This guide provides Cloud customers with instructions on how to set up the Voice feature.
View Guide