Skip to main content
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Ikkuntattjana

New to Deskpro Support? Register for an account

Need a password reminder?

Dashboard

News

Sep 26

Release Announcements

Deskpro Horizon Release 2023.39

We’re pleased to announce the release of Deskpro Horizon, version 2023.39. This release includes several new features our team has been developing, general improvements to product functionality and interface, and several bug fixes.

Sep 25

Product (Admin)

Set up User Two Factor Authentication on Enterprise

Experience the ultimate peace of mind with Deskpro's newest feature - User Two Factor Authentication (2FA) in our Help Center, exclusively available to Enterprise Plan customers.

Sep 25

Product (Agent)

Translations for Guides, News Posts, and Files in Deskpro's Help Center!

Hola, Bonjour, 你好! We extended our existing Help Center Translation functionality. You can now create and edit translations for your Guides, News Posts, and Files in our Help Center, in addition to Knowledgebase Articles. Host support content in any language, whether a br...

Sep 19

Release Announcements

Deskpro Horizon Release 2023.38.1

We’re pleased to announce the release of Deskpro Horizon, version 2023.38. This release includes new features our team has been developing, general improvements to product functionality, and numerous bug fixes.

Sep 12

Release Announcements

Deskpro Horizon Release 2023.37

We’re pleased to announce the release of Deskpro Horizon, version 2023.37.1. This release includes several new features our team has been developing, as well as some general improvements and bug fixes.New Features

Sep 5

Release Announcements

Deskpro Horizon Release 2023.36

We are delighted to announce the launch of Deskpro Horizon, version 2023.36. This latest release is packed with exciting updates designed to enhance your experience. Key highlights include adding Property and Agent Assignment options to the Recurring Ticket feature, and the...

Aug 30

Release Announcements

Deskpro Horizon Release 2023.35

We’re thrilled to share the latest release of Deskpro Horizon, version 2023.35. This release includes a new communication channel, general improvements to existing features and interfaces, and several bug fixes.

Aug 30

Product (Admin)

Empower customer engagement with Instagram Direct Messaging

We're thrilled to announce Deskpro has launched its newest channel of communication - Instagram Direct Messaging! This exciting addition to our suite of communication tools is designed to help you connect with your audience where they are most active. Whether...

Aug 22

Release Announcements

Deskpro Horizon Release 2023.34

We’re pleased to announce the release of Deskpro Horizon, version 2023.34. This release includes several new features our team has been developing, general improvements to product functionality and interface, and several bug fixes.

Aug 15

Release Announcements

Deskpro Horizon Release 2023.33

We’re pleased to announce the release of Deskpro Horizon, version 2023.33.1. This release includes several improvements to our product functionality and interface and a number of bug fixes.

See all news

Gwidi

 View all Guides

Admin Guide

Welcome to the Deskpro Admin Guide which details installing, configuring and managing a Deskpro helpdesk as an Admin.

View Guide

Admin Guide

Welcome to the Deskpro Admin Guide which details installing, configuring and managing a Deskpro helpdesk as an Admin.

Agent Guide

Welcome to the Deskpro Agent Guide which provides an overview of how to use Deskpro as an Agent.

View Guide

Agent Guide

Welcome to the Deskpro Agent Guide which provides an overview of how to use Deskpro as an Agent.

On-Premise Controller

Welcome to the Deskpro On-Premise Controller (OPC) guide, which details installing, maintaining and monitoring Deskpro On-Premise as a Systems Administrator

View Guide

On-Premise Controller

Welcome to the Deskpro On-Premise Controller (OPC) guide, which details installing, maintaining and monitoring Deskpro On-Premise as a Systems Administrator

Reports Guide

This guide offers an introduction to viewing data about your helpdesk usage in the Reports feature.

View Guide

Reports Guide

This guide offers an introduction to viewing data about your helpdesk usage in the Reports feature.

Bażi tal-għarfien

Getting Started (45)
Ara l-artikli kollha fi Getting Started

Horizon Migration (5)
Ara l-artikli kollha fi Horizon Migration

Using Deskpro (252)
Ara l-artikli kollha fi Using Deskpro

Sales, Billing & Consultancy (42)
Ara l-artikli kollha fi Sales, Billing & Consultancy

Developer & Reporting (37)
Ara l-artikli kollha fi Developer & Reporting

Deskpro Legacy (339)
Ara l-artikli kollha fi Deskpro Legacy

Community

Featured topics

View all topics

Latest status changes

View all status changes