Skip to main content
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Contacte-Nos

New to Deskpro Support? Register for an account

Need a password reminder?

News - Deskpro Support

News

News
Jan 24 2023

Deskpro Horizon Release 2023.4

Lara Proud
0
Release Announcements
Jan 24 2023

Introducing the new Facebook Channel in Deskpro

Lara Proud
0
Product (Admin)
Jan 18 2023

Deskpro Horizon Release 2023.3

Lara Proud
0
Release Announcements
Jan 18 2023

Manage Agent Working Hours with Shifts

Lara Proud
0
Product (Admin)
Jan 10 2023

Deskpro Horizon Release 2023.2

Lara Proud
0
Release Announcements
Jan 9 2023

Toggle the display order of ticket messages

Lara Proud
0
Product (Agent)
Jan 3 2023

Deskpro Horizon Release 2023.1

David Anjonrin-Ohu
0
Release Announcements
Dec 7 2022

Deskpro Horizon Release 2022.49

Lara Proud
0
Release Announcements
Dec 6 2022

You can now search against custom fields to locate tickets

Lara Proud
0
Product (Agent)
Dec 6 2022

We have added drag and drop to our Kanban View

Lara Proud
0
Product (Agent)
Dec 6 2022

Introducing our new integration with TeamViewer!

David Anjonrin-Ohu
0
Product (Admin)
Dec 6 2022

Introducing our GitLab integration!

David Anjonrin-Ohu
0
Product (Admin)
Nov 29 2022

Deskpro Horizon Release 2022.48

Lara Proud
0
Release Announcements
Nov 28 2022

We have redesigned the Global Search UI

Lara Proud
0
Product (Agent)
Nov 28 2022

We have changed the color of Agent Notes

Lara Proud
0
Product (Agent)
Nov 28 2022

We are launching the Beta version of our Kanban View

Lara Proud
0
Product (Agent)
Nov 28 2022

Ticket messages will open at the top of the most recent message

Lara Proud
0
Product (Agent)
Nov 28 2022

Introducing our new Azure DevOps app!

David Anjonrin-Ohu
0
Product (Admin)
Nov 22 2022

Deskpro Horizon Release 2022.47

Lara Proud
0
Release Announcements
Nov 21 2022

Deskpro 2022.2.0

Lara Proud
0
Release Announcements
Nov 21 2022

Deskpro 2022.1.1

Lara Proud
0
Release Announcements
Nov 15 2022

Deskpro Horizon Release 2022.46

Lara Proud
0
Release Announcements
Nov 15 2022

Let us know what you think of prospective Deskpro features

Lara Proud
0
Product (Agent)
Nov 8 2022

Deskpro Horizon Release 2022.45

Lara Proud
0
Release Announcements
Nov 8 2022

You can now download a list of tickets as a CSV file

Lara Proud
0
Product (Agent)
Nov 1 2022

Deskpro Horizon Release 2022.44

Lara Proud
0
Release Announcements
Nov 1 2022

We have updated the design for ticket views in the helpdesk

Lara Proud
0
Product (Agent)
Nov 1 2022

We have enhanced the usefulness of our Labels feature

Lara Proud
0
Product (Agent)
Nov 1 2022

Make managing Users seamless with SCIM provisioning

Lara Proud
0
Product (Admin)
Oct 25 2022

Deskpro Horizon Release 2022.43

Lara Proud
0
Release Announcements
Oct 25 2022

We've made the helpdesk faster by optimizing loading speeds

Lara Proud
0
Product (Agent)
Oct 25 2022

We have improved our Search functionality

Lara Proud
1
Product (Agent)
Oct 20 2022

Microsoft has now deprecated Basic Authentication for Office365 accounts

Lara Proud
0
News
Oct 18 2022

Deskpro Horizon Release 2022.42

Lara Proud
0
Release Announcements
Oct 17 2022

Introducing our new HubSpot app

Lara Proud
0
Product (Admin)
Oct 17 2022

Introducing our new Pipedrive app

Lara Proud
0
Product (Admin)
Oct 11 2022

Deskpro Horizon Release 2022.41

Lara Proud
0
Release Announcements
Oct 10 2022

We have increased the flexibility of the interface with resizable panels

Lara Proud
0
Product (Agent)
Oct 10 2022

Get instant context with our new ticket preview feature

Lara Proud
0
Product (Agent)
Oct 10 2022

Introducing our new Scratchpad App for convenient note-taking

Lara Proud
0
Product (Agent)
Oct 4 2022

Deskpro Horizon Release 2022.40

Lara Proud
0
Release Announcements
Oct 4 2022

We have enhanced the design of our Header Bar and Tabs

Lara Proud
0
Product (Agent)
Oct 4 2022

We have reduced the size of the reply box default state

Lara Proud
0
Product (Agent)
Oct 4 2022

Active Status is now visible on Agent Avatars across the interface

Lara Proud
0
Product (Agent)
Oct 4 2022

You can add Macros to run at ticket creation

Lara Proud
0
Product (Agent)
Sep 28 2022

Deskpro Horizon Release 2022.39.0

Lara Proud
0
Release Announcements
Sep 28 2022

We have optimized ticket loading speed

Lara Proud
0
Product (Agent)
Sep 20 2022

Deskpro Horizon Release 2022.38.0

Lara Proud
0
Release Announcements
Sep 20 2022

We have created two new SLA types

Lara Proud
0
Product (Admin)
Sep 20 2022

Set a User's organization automatically with a new Trigger Rule

Lara Proud
0
Product (Admin)
News

Select Category

Select Date