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Help Center
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Deskpro Support
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News
JUL 20
2020
Introducing our new Messenger widget
Matthew Wray
0
Product
JUL 19
2020
New Email Templates
Emily Booth
0
Product
JUL 19
2020
We've launched the new Help Center theme
Grace Howlett
0
Product
JUL 19
2020
Deskpro 2020.2 Release
Grace Howlett
0
Release Announcements
JUL 19
2020
Report on user waiting time and first reply time within working hours
Grace Howlett
0
Product
JUL 19
2020
Control whether Pending status is counted in SLAs and Ticket Waiting times
Grace Howlett
0
Product
ABR 16
2020
Deskpro 2020.1 Release
Grace Howlett
0
Release Announcements
MAR 17
2020
Deskpro 2020.0 Release
Colin Dunn
0
Release Announcements
NOV 25
2019
Approvals
Emily Booth
1
Product
NOV 25
2019
Deskpro 2019.9 Release
Colin Dunn
0
Release Announcements
NOV 7
2019
We've updated our Help Center to give you a preview of it's new design!
Grace Howlett
0
News
OUT 9
2019
Deskpro 2019.8.1 Release
Colin Dunn
0
Release Announcements
OUT 1
2019
Deskpro Security Update (2019-09)
Christopher Nadeau
1
News
OUT 1
2019
Deskpro v2019.8.0 Released (Security Update)
Christopher Nadeau
0
Release Announcements
SET 20
2019
Deskpro 2019.7.4 Release
Grace Howlett
0
Release Announcements
SET 12
2019
Deskpro 2019.7.3 Release
Colin Dunn
0
Release Announcements
SET 11
2019
Deskpro 2019.7.2 Release
Christopher Nadeau
0
Release Announcements
SET 5
2019
Deskpro 2019.7.1 Release
Christopher Nadeau
0
Release Announcements
SET 2
2019
Feedback area changing to Community
Colin Dunn
0
Product
SET 2
2019
Automatically create tasks with relative due dates
Colin Dunn
0
Product
SET 2
2019
Addition of TLS 1.1 and 1.2 support for email connections
Colin Dunn
0
Product
SET 2
2019
CC'd users are now listed in each email message
Colin Dunn
0
Product
SET 2
2019
Deskpro 2019.7 Release
Colin Dunn
0
Release Announcements
JUL 1
2019
Deskpro 2019.6.1 Release
Colin Dunn
0
Release Announcements
JUN 27
2019
Forward and create new linked ticket
Colin Dunn
0
Product
JUN 27
2019
Deskpro 2019.6 Release
Colin Dunn
0
Release Announcements
JUN 27
2019
Improved Agent Permissions delineate access to Notes and Messages
Colin Dunn
0
Product
JUN 27
2019
Set an automatic review/expiry date for article content
Colin Dunn
0
Product
MAI 15
2019
Custom Fields for Downloads
Colin Dunn
0
Product
MAI 15
2019
Office365 simple email adaptor over EWS
Colin Dunn
0
Product
MAI 15
2019
Deskpro 2019.5 Release
Colin Dunn
0
Release Announcements
MAI 7
2019
Deskpro 2019.4.1 Release
Christopher Nadeau
0
Release Announcements
ABR 15
2019
Re-Open Tickets Time Limit
Emily Booth
0
Product
ABR 15
2019
Deskpro 2019.4 Release
Emily Booth
0
Release Announcements
MAR 19
2019
Deskpro 2019.3.3 Release
Grace Howlett
0
Release Announcements
MAR 15
2019
Deskpro 2019.3.2 Release
Grace Howlett
0
Release Announcements
MAR 13
2019
Deskpro 2019.3.1 Release
Grace Howlett
0
Release Announcements
MAR 12
2019
Sub-Statuses
Christopher Nadeau
0
Product
MAR 12
2019
Pending Status
Emily Booth
1
Product
MAR 12
2019
Deskpro 2019.3 Release
Grace Howlett
0
Release Announcements
FEV 7
2019
Deskpro 2019.2.3 Release
Colin Dunn
0
Release Announcements
FEV 1
2019
Deskpro 2019.2.2 Release
Colin Dunn
0
Release Announcements
JAN 30
2019
Deskpro 2019.2.1 Release
Grace Howlett
0
Release Announcements
JAN 29
2019
Deskpro 2019.2 Release
Emily Booth
0
Release Announcements
JAN 22
2019
Deskpro 2019.1.3 Release
Colin Dunn
0
Release Announcements
JAN 21
2019
Custom Fields for Knowledgebase Article
Emily Booth
0
Product
JAN 16
2019
Deskpro 2019.1.2 Release
Colin Dunn
0
Release Announcements
JAN 16
2019
Deskpro 2019.1.1 Release
Colin Dunn
0
Release Announcements
JAN 9
2019
Chat Queues
Grace Howlett
0
Product
JAN 9
2019
Add Brands to Feedback
Emily Booth
0
Product
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