Ticket Structure
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How do I set up a new user registration form?
Publicēts: 2023. gada 8. sept.
02023. gada 8. sept. -
How do I set a default department for tickets submitted via the Help Center?
Publicēts: 2023. gada 17. aug.
02023. gada 17. aug. -
How can I have two teams of Agents who can’t see each other’s Tickets?
Publicēts: 2023. gada 17. aug.
02023. gada 17. aug. -
How do I add Custom User Fields to Ticket Forms?
Publicēts: 2023. gada 1. sept.
02023. gada 8. sept. -
What is Ticket Archiving and why should I use it?
Publicēts: 2023. gada 16. jūn.
02023. gada 7. sept. -
Why can't I add custom ticket statuses?
Publicēts: 2023. gada 16. jūn.
02023. gada 7. sept. -
How do I follow up automatically when a user stops replying?
Publicēts: 2023. gada 1. sept.
02023. gada 7. sept. -
How can I make a department visible to agents only?
Publicēts: 2023. gada 7. sept.
02023. gada 7. sept. -
How do I make a reusable checklist of things to do within a ticket?
Publicēts: 2023. gada 3. okt.
02023. gada 3. okt. -
Creating an Impact, Urgency and Priority matrix
Publicēts: 2023. gada 1. aug.
02024. gada 9. janv.