How do I set up an Outlook account as a ticket account for Cloud? - Knowledgebase / Using Deskpro / Admin / Configuration - Deskpro Support

How do I set up an Outlook account as a ticket account for Cloud?

Nesenākais atjauninājums: 2023. gada 18. aug., to veica Benedict Sycamore

To use an Outlook.com email address to receive tickets, you will need to set up mail forwarding to your Deskpro Cloud helpdesk.

To do this:

1. Within Outlook.com, click the gear icon at top right, then click Options.

2. Click Email forwarding.

3. Select Forward your mail to another email account.

4. Enter the relevant @yourcompany.deskpro.com address.

5. Click Save.

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