Skip to main content
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Susisiekti

Dar nesinaudojote Deskpro Support? Registruoti paskyrą

Ar reikia priminti slaptažodį?

Link knowledge base articles into ticket - Community / Feature Request - Deskpro Support

New Feature Request
Link knowledge base ... Bendruomenė
6

Link knowledge base articles into ticket Collecting Feedback

Ability to  link knowledge base (KB) articles into a ticket. Just like the sub menu in Actions of ticket: Link to KB Articles, for example.
image.png?s=350

This feature would be useful to know the following:
- the use of KB articles in the ticketing process.
- top KB articles used in ticket
- etc

Add a comment

Please log in or register to submit a comment.

Ar reikia priminti slaptažodį?
New Feature Request
Link knowledge base ... Bendruomenė

Žymės

Knowledgebase Links Tickets

Priedai

Autorius
Ahmad Sahrizal
Last update
2020-10-06
Category
Tickets