Skip to main content

Link knowledge base articles into ticket - Community / Feature Request - Deskpro Support

6

Link knowledge base articles into ticket Collecting Feedback

Ability to  link knowledge base (KB) articles into a ticket. Just like the sub menu in Actions of ticket: Link to KB Articles, for example.
image.png?s=350

This feature would be useful to know the following:
- the use of KB articles in the ticketing process.
- top KB articles used in ticket
- etc

Add a comment

Please log in or register to submit a comment.

Ar reikia priminti slaptažodį?

Priedai