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Customizing timeout before agent takes chat - Community / Feature Request - Deskpro Support

New Feature Request
Customizing timeout ... Bendruomenė
43

Customizing timeout before agent takes chat Under Review

When agents are online but don't take the chat for any reason, we should be able to customize timeout. At the moment, it will take around 2 minutes before timing out and display the ticket creation form.

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Ar reikia priminti slaptažodį?
New Feature Request
Customizing timeout ... Bendruomenė

Žymės

Live Chat
Autorius
Christian Mattart
Last update
2023-11-17
Category
Chat