Add agent-forwarded messages to ticket through tag - Community / Feature Request - Deskpro Support

Add agent-forwarded messages to ticket through tag Collecting Feedback

Tom Schoen

I would like the ability to forward mails as an agent and then add a mail tag like #addto:<Ticket ID> and have the forwarded mail added as a response to the existing ticket.

Add a comment

Please log in or register to submit a comment.

Log in
Registruotis

New Feature Request

Autorius: Tom Schoen
Last update: 2023-11-17
Category: Automations

Add agent-forwarded messages to ticket through tag - Community / Feature Request - Deskpro Support

Add agent-forwarded messages to ticket through tag Collecting Feedback

Add a comment

Žymės